A primary concern of national R&D plans is to encourage technological development in private firms and research institutes. For effective R&D planning and program support, it is necessary to assess technological impacts that may exist both directly and indirectly among technology areas within the whole technology system; however, previous studies analyze only direct impacts among technologies, ...

In today’s changing environment two properties are required to service namely good relation with customers and service quality. Nowadays no organization can get great achievement unless it can attract sufficient customers providing better service quality is important for service firms. This paper proposes a novel combined approach utilizing group decision making process to evaluate and rank cri...

organizational performance is a complex issue given that performance is a multifaceted phenomenon whose components may have distinct managerial priorities and may even be mutually inconsistent. recently, the balanced scorecard approach (bsc), as an effective multi-criteria evaluation concept received much attention in organizational performance measurement. although the bsc conceptual framework...

In this study, a bibliometric analysis of the studies evaluated with DEMATEL (Decision Making Experiment and Evaluation Laboratory Method), one MCDM methods in Web Science, was performed according to various performance indicators. The total number publications examined is 1963 documents. When are terms countries, it seen that China leader (553 documents; 28.17%). most cooperative country China...

Several methodologies for academically exploring causality have been addressed in recent years. The decision-making trial and evaluation laboratory (DEMATEL), one of the multiple criteria (MCDM) techniques, relies on expert judgements to construct an influential network relation map (INRM), revealing mutual causes effects dimensions presentation results a visual manner. interactional impacts ma...

Abstract The recent COVID-19 pandemic has caused enormous disruptions to supply chain (SCs). Border restrictions forced countless businesses close either permanently or temporarily. However, the food industry is an essential sector that needs be operational during a pandemic. Although proactively worked towards fulfilling human needs, (FSC) faced numerous challenges, forcing SC managers rethink...

Building Information Modelling (BIM) has not been sufficiently proliferated in the developing construction communities. This is owing to lack of incorporating key success factors (KSFs) BIM implementation a phase-based roadmap support implementing practice on step-by-step approach. With this mind, work aims at (1) defining KSFs for within economies’ socio-economic environment, (2) investigating...