Consumers now have a variety of shopping information sources online and offline in making purchase decisions. How has the Web changed the perceptions of consumers regarding the relative importance of different shopping information sources? Applying the attribution principle and the least effort principle, the authors hypothesize the relative importance of self-evaluation and three types of reco...

We investigate how electronic commerce (EC) retailers, or e-tailers, manage transaction costs and generate customer value. We integrate information systems and marketing theories in a framework for transaction cost management based on four contingency factors: channel, customer, product and shopping occasion characteristics. We build the framework using archival case studies and validate it wit...

This paper examines the perceptions and attitudes that Egyptian users hold towards electronic shopping sites. Internet sites are globally available, opening up huge potential markets for online retailers. However, it remains unclear whether sites designed for the US or European markets will be acceptable in other cultures. This paper describes an exploratory card sorting study conducted with Eg...

TOURISM ORIGINAL SCIENTIFIC PAPER E. Christou Vol. 58 No 1/ 2010/ 7-18 Th e development of electronic travel services over the Internet has assisted greatly travel agents to better anticipate to changes in consumers' shopping behaviour as well as to changes resulting from socio-demographic profi les of consumers (Go, Van Rekom, & Teunissen, 1999; Bedard, 2000). For instance, the mounting averag...

The Internet, as a dynamic virtual medium for selling and buying information, services and products, is gaining increasing attention from researchers and practitioners. In this study, we examine the perceptions of adopters and non-adopters of online shopping in terms of demographic profile, consumer expectations of online stores, advantages and problems of online shopping and transaction cost. ...

Mobile commerce can be simply defined as conducting business activities over mobile terminals. It is the combination of electronic and mobile commerce performed over mobile terminals such as mobile phones, laptops, portable digital assistants (PDA), etc. Typical services include mobile banking, mobile shopping, mobile stock trading, mobile auction etc. It is widely regarded as an important inno...

he global electronic market will have a profound impact on commerce in the 21st Century. While current U.S. sales in cyberspace ($1 billion in 1995) are small in comparison to total U.S. retail sales ($1.7 trillion in 1995) [3], U.S. cybersales projections for the year 2000 range from $7 to $117 billion [9]. More importantly, most experts predict a radical shift in how business will be conducte...

The three articles for week 5 all deal with business-to-consumer electronic commerce. B2C e-commerce represents the most visible part of e-commerce, and it has forever changed the way many people shop. Most people enjoy the convenience and time saving resulted from online shopping. One recent study found that the more time-starving a consumer is, the more likely he or she will shop online. Othe...