commercial banks and financial institutions are recognizing that they can no longer look at a customer from a specific product but must encompass the entire customer relationship to fully understand a client‘s profitability. from a strategic standpoint, customer relationship management (crm) mobilizes resources around customer relationships rather than product groups and fosters activities that...

What is an adequate philosophy for knowledge management for an ontologist working in information science? I will contend that the relevant part of knowledge management, namely the theory of knowledge representation, lacks proper foundations. In particular, I will criticize the traditional philosophical approach to knowledge representation, which I call pragmatist conceptualism. I argue on the o...

In 1908, the German mathematician and mathematics educator Felix Klein published a series of three books (in German) under the title of Elementary Mathematics from an Advanced Standpoint, henceforth called EMAS for short. The first volume was subtitled Arithmetic, Algebra, Analysis, and the second volume was subtitled Geometry. Both of these volumes were translated into English in the1930s, and...