introduction: one of the most important factors affecting the future survival of organizations is identifying and meeting the increasing needs and demands of patients in order to provide high quality health care services. the aim of this study was to identify factors affecting the selection of milad hospital, iran, by patients based on combined marketing factors. methods: the present analytical...

introduction: outsourcing in health care sector is a cost-effective strategy that can lead to increased quality of services provided to patients. the aim of this study was to determine the types of outsourced services in educational hospitals in isfahan and to investigate the viewpoints of managers about the impact of outsourcing. methods: this descriptive survey was carried out in 2010. resear...

pharmaceuticals are often considered as the most significant cost driver of health care expenditures and at the same time have a major impact on patients’ curative processes and outcomes. other pieces of evidence emphasize that drugs are the input for the production of good health. they are considered as the most important and expensive element in the healthy supply chain and are more associate...

Although substance abuse treatment programs are important contact points for providing health services for hepatitis B virus (HBV) and hepatitis C virus (HCV) infections, availability of services in these programs has not been well characterized. This study evaluated the spectrum of HBV and HCV services offered by substance abuse treatment programs within the National Drug Abuse Treatment Clini...

During the course of the COVID-19 pandemic, surgical services around the world were greatly affected by the need for organizational and infrastructure modifications, accelerated training of primary teams, and strategies to allow for patient flow due to the confinement and disruption of economic activities. Acute care surgery departments are one of the departments that presented the greatest num...

introduction: supplementary health care services are provided to offer health care services beyond existing medical services at a reasonable cost to all members. these supplementary health care services contribute to the health and quality of life of the members and therefore membership provides peace of mind and a sense of security. this study aimed at investigating supplementary health care s...

introduction: in any organization particularly in health care centers, the clients' satisfaction provides the conditions to achieve the pre-determined objectives. one of the ways to get the clients' satisfaction is to follow the clients' takrim plan. to this end, in this article, the clients' takrim plan was studied in health centers affiliated with oil industry organization. methods and materi...