introduction: applying quality management systems can be useful for the development of health care organizations standards, services, quality improvement and costs reduction. the purpose of this study is to investigate the possibility of applying quality management system iso9001/2000 in hospitals affiliated with medical sciences universities from managers' viewpoints. methods and materials: it...

OBJECTIVE To investigate factors contributing to health care equipment problems and associated technological investments in public hospitals. DESIGN The article reviews the processes of equipment planning, procurement and management. Analysis of results and observations from experts leads to recommendations and suggestions on good equipment management practices in public hospitals. It also pr...

The strategic management represents current direction of management. It is applied in all types of enterprises, including small and medium sized ones. Using principles of process management within SMEs has its limitations caused mainly by the size of the enterprise and the related focus on operational management. Other specifics are function accumulation, informal leadership, preference of oral...

Total quality management (TQM) has been widely and successfully implemented and is considered as a strategic and operational tool to gain competitive edge through increased performance and customer satisfaction. However, developing countries, especially Pakistan is still lagging behind to adopt TQM as a strategic tool to optimize its performance. Public health care in Pakistan is one of the mos...

Improving the delivery of efficient and effective surgical care in rural South Africa is a mammoth task bedevilled by conflict between the stakeholders, who include rural doctors, surgeons, ancillary staff, researchers, educators and administrators. Management training is not part of most medical school curricula, yet as they progress in their careers, many clinicians are required to manage a h...

What compels an organization to revisit its strategic intent? Management often will question an organization’s direction when faced with poor business results. In 1994, however, the Center for Quality Management reexamined its direction at a time when the organization was very successful and not in distress. This planning effort afforded CQM a unique opportunity: to reassess our strategic direc...

background: in process industries, production, storage, transportation, usage and disposal of chemicals are inherently dangerous and the risk of catastrophic accident occurrence is potentially high. to improve safety level in these industries, establishment of process safety management (psm) system is considered as the most effective measures. this study was conducted to determine the degree of...

one of the ways to manage human resources is performance management. with a systematic approach, this sort of management determines strategic goals, identifies indexes, collects, analyzes and reports data and ultimately improves the organization performance. performance management is a process that calls for the interaction of factors such as administrative goals, accountability standards and e...