CONCEPTUAL FRAMEWORK This special issue addresses the questions: What is the role and impact of Information and Communications Technology (ICT) on the process of internationalization in higher education? How is this internationalization process related to general models of change that are in motion? In particular, the articles in this special issue explore how the use of ICT influences the futu...

Best practice in IT for Educational Management (ITEM) promotes the value of robust strategic planning. In schools, however, the experience of the 1980s and early 1990s suggested that school senior management teams were inadequately trained and prepared for managing the development of an ITEM Strategic Plan and driving its implementation. From around 1995 to the present day, school management te...

The rapid advancements of Information Communications Technology (ICT) are leading to extreme improvements in computing power and to the design and development of innovative products and new improved versions of the existing ones. As a result, ICT products become obsolete more quickly and in increased quantities resulting to ever-increasing waste of electrical and electronic equipment (e-waste)....

Based on some identified problems and challenges to the current ICT sustainability, this paper explores the failure factors of e-service sustainability in Malaysian public sector. Currently, the government agencies are transforming their operations and services through the use of ICT in line with the Malaysian Public Sector ICT Strategic Plan (2011-2015) that was launched on 7 th July 2011. The...

Pharmacist-patient communication is currently limited to infrequent encounters in pharmacies, which limits the delivery of and value created by pharmacy services. We seek to better understand how ICT can enable value creation by extending pharmacistpatient communication beyond these encounters. In an applied design science research study with 21 Swiss community pharmacies, we designed an artifa...

EGovernment aims at exploiting Information and Communication Technologies (ICT) to provide better quality services to citizens and businesses, mainly through electronic delivery channels. Different strategies have been suggested to implement eGovernment; all recognize as fundamental, to deal with, and exploit, continuous ICT evolution, to transform the public administration into a learning orga...

A strategy is presented to rapidly advance a developing nation utilzing the power of Information and Communication Technologies (ICT). A banking institution is chosen to be the anchor tenant to spread ICT. A radical approach of re-engineering using leading technologies is applied to transform the new bank to make it competitive for the new agenda. Development of a robust fiber optical network i...

This paper describes the design and development of electronic network organisations in health care. The strategic drivers, design and ICT infrastructure of electronic health care network are outlined. Based on an in-depth investigation of electronic health care networks, this paper summarises the main lessons learned and the critical success factors. The implications for research and directions...

BACKGROUND In this exploratory research, we use panel data analysis to examine the correlation between Information and Communication Technology (ICTs) and public health delivery at the country level. OBJECTIVE The goal of this exploratory research is to examine the strategic association over time between ICTs and country-level public health. METHODS Using data from the World Development Ind...

All organisations are now facing one of the largest upheavals in business practice since the ‘great depression’. Information technology organisations, who frequently lead the development of change based around ICT, are being asked to develop new products and services that add significant value for customers and to radically change their internal processes so that they are more cost effective. I...