As software vendors provide their software as a service (SaaS) and allow users to access the software functions via open interfaces, the innovation style has shifted from local innovation of a software user, to collective innovation of an entire system of users and software. This new innovation trend directs the innovation research to the structural and evolutionary patterns of SaaS networks, i...

Open Innovation is a model used to describe how nowadays companies source and exploit new technologies, new products and services. Web-Based Intermediaries (WBIs) have entered the emerging innovation market and are expected to dramatically increase the number of innovation exchanges. However there are not yet clear theoretical guidelines supporting the design and management of such intermediari...

Advancement in information and communication technologies has been a key driver of the transition from a goods-based economy to a services-based economy where significant changes are occurring in the way that services are produced and consumed. There is tremendous opportunity to realize business value from service innovation by using the knowledge about services to develop and deliver new infor...

Due to the tough on-going competition between producers of commodities and services, the prices of products are continuously going down nowadays. To avoid bankruptcy in such circumstances, organizations have focused on the application of technological innovations that enable them to respond to the needs of their clients. It is to this end that they attempt to gain the market and increase their ...

It has long been recognized that government and public sector services suffer an innovation deficit compared to private or market-based services. This paper argues that this can be explained as an unintended consequence of the concerted public sector drive toward the elimination of waste through efficiency, accountability and transparency. Yet in an evolving economy this can be a false efficien...