Cold bitumen emulsion mixtures (CBEMs) are made up of the same materials that used in hot mixes. However, asphalt and water such To date, many countries still not using these mixes as a structure layer. This can be attributed mainly to their low resistance rainfall, long curing time early strength. The addition cementitious filler CBEMs clean paving material is potential technique achieve super...

The IT Infrastructure Library (ITIL) has been adopted as the de facto standard for IT Service Management (ITSM). This Paper discusses the value of ITIL-based maturity assessments for the IT service recipient in an outsourcing arrangement. We present the Client Outsourcing Maturity Model (COMM), a three-dimensional framework developed at HP Labs, and we provide an example of its assessment metho...

Service management is a set of specialized organizational capabilities that provide value to customers in the form of services. Many organizations are aware of the need to adopt best practices in order to create an effective IT Service Management (ITSM) for enabling Business and IT integration. However, the reuse and interchange of service models is still quite limited in the area of IT service...

Modern IT service provider organizations are under a continuous pressure to increase their competitiveness. Ways to reduce costs while improving performance of services are a key focus area for companies in the IT industry. However, despite all the solutions that have been proposed, modeling and optimizing human-centered processes remains a challenging task. The human operator may be influenced...

Certain disadvantages could have appeared while using hot mix asphalt (HMA), such as the release of unhealthy gases into environment (environmental issues), difficulty in sustaining temperature over long distances (logistical and consuming a sufficient amount energy preparing laying down (practical economic issues). To overcome aforementioned issues, this study aimed to develop rapid-curing emu...

In many real world problems, system parameters or model coefficients may be bounded between lower and upper bounds due to a variety of uncertainties. Over the past decades, intensive research efforts have focused on interval linear programming (ILP) to tackle such uncertainties. As one of the most popular methods for solving ILP problems, Two-Step Method (TSM, proposed by Huang et al. in 1995) ...

Purpose: Since inception in the 1970s, Operational Technology (OT) systems were designed to operate isolation from Information (IT) mainly due differences objectives relating Confidentiality, Integrity, Security and Availability (CISA). Additional diverse components include computing speed, failure severity terms of safety, environmental, financial impact. With onset Industry 4.0 need for integ...

ITIL describes Capacity Management as one of ten ITSM processes within two books, Service Support and Service Delivery. The refresh of ITIL in Version 3 is likely to add a book on the introduction (i.e. implementation) of ITSM and one on its maintenance and improvement for “business as usual” processes. This paper describes the core approach in regular use by a number of sites in the pragmatic ...