This paper proposes a study of the effects of knowledge management systems (KMS) on individual and organizational performance. The study seeks to answer the following question: Which factors determine the impact of KMS on performance by individuals and groups? A model for KMS and performance is developed. This model takes the special characteristics of KMS into account, and extends the theory o...

This paper presents the results from a multiplecase study of knowledge management systems (KM -systems) in practical use. A set of general problem areas concerning the investigated KM -systems has been identified. These problem areas constitute the starting point of the discussion regarding design implications of KM -systems. One conclusion is that significant functions are missing in the KM -s...

Many innovative knowledge management systems failed to reach its full potential not only because of technical problems and organizational barriers but also because social actors are not motivated to share in the first place. Although current studies have identified a variety of motivational factors which may inhibit knowledge sharing, we still know relatively little about the implicit reasons, ...

This paper presents a framework for characterizing knowledge management systems (KMS). The framework has a descriptive nature and aims to be useful both to characterize and to drive KMS implementations, facilitating the identification and selection of appropriate tools according organization needs. A review of KMS categories was made to identify their underlying assumptions and purposes, and a ...

This paper reports and summarises the important findings of a study into the factors that influence the adoption and diffusion of knowledge management systems (KMSs) in Australian organizations. The implications for managerial practices are discussed. The future research directions are also presented.

Knowledge management (KM) and knowledge management system (KMS) success is an issue that needs to be explored. The Knowledge Management Foundations workshop held at the Hawaii International Conference on System Sciences in January 2006 discussed this issue and reached agreement that it is important for the credibility of the KM discipline that we be able to define KM success. Also, Turban and A...

Many enterprises encounter difficulties during the process of KMS diffusion and thus fail to gain benefits from KMS adoption. This study aims to explain why some enterprises succeed while others fail in KMS diffusion. Based on technology diffusion theory and technologyorganization-environment (TOE) framework, we propose an integrated model to examine the influence of factors from the technologi...