The most significant investment a nursing executive can make in an organization and to the delivery of quality patient care is the development of current and future front-line nurse managers. We are on the brink of massive changes in access and the delivery of health care. The front-line manager is in a critical position to make it all work and deliver what the public wants: better access, impr...

OBJECTIVE The aim of this study was to describe the emotional intelligence (EI) and examine the corresponding demographic characteristics of front-line Nurse Managers in acute care settings. METHODS This quantitative descriptive study was conducted in eight acute care hospitals in the Midwestern United States. The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) was used to measure t...

PURPOSE The aim of this study was to explore how first-line nurse managers constructed the meaning of resilience and its relationship to work-life balance for nurses in Korea. METHODS Participants were 20 first-line nurse managers working in six university hospitals. Data were collected through in-depth interviews from December 2011 to August 2012, and analyzed using Strauss and Corbin's grou...

behaviors of nurse managers that staff nurses identify as supportive? If nurse managers are to be optimally effective, they must know and enact the behaviors that convey support to staff. Only staff nurses can identify these supportive behaviors and, through valid measurement, provide the necessary feedback to nurse managers, who in turn have the power to change and alter that aspect of the wor...