This paper presents the concepts and principles of Quality Function Deployment (QFD) as they have been implemented by Ford company. The paper illustrates the essential linkages between external & internal customers to suppliers (i.e., 'Voice-Quality-Satisfaction' Chains). It discusses the various arguments and proposals that link together the end user customers voice to the internal customer-su...

Now-a-days software manufacturing companies usually try to capture market share with rapid software development. Actually the development of high quality software products can decrease cost by reducing rework and increasing productivity. For that, reason selection of software projects is an important task. Several factors come into consideration while selection of proper project for a specified...

Quality is the link that attracts customers. The Technical Institutes are processor which introduces quality products (technocrats) in the market. Changing scenario has compelled for Quality improvement in the institutes and this can be achieved only by improving conditions prevailing in the institutes. Traditional methods of designing disregard the voice of customers as well as disregard the c...

This study aims to present the differences between the use of QFD and its association with CVCA tool in the development of a CPM device for elbow and forearm rehabilitation. To achieve this goal, the study was divided into three steps. The development of a conceptual model that integrates the proposed CVCA + QFD tool for application in the health device development was done in the first step. T...

Although quality function deployment (QFD) is mostly used in the development of new products, the methodology is equally varied and applied as a packaging design/development tool. Since the demands of the market, i.e. users are constantly changing, the designers of all products, including packaging food designers must implement the introduced requirements into the design of their products. The ...

Quality function deployment (QFD) is one of the very effective customer-driven quality system tools typically applied to fulfill customer needs or requirements (CRs). It is a crucial step in QFD to derive the prioritization of design requirements (DRs) from CRs for a product. However, effective prioritization of DRs is seriously challenged due to two types of uncertainties: human subjective per...

Quality Function Deployment (QFD) is a product development methodology which is aimed at increasing customer focus in product development. Industrial research has suggested that, in variant design, the provision of customer feedback information, from fielded products similar to the product under development, could be useful to the new development. This paper investigates the use of case outcome...

There are many pressures on universities these days to reduce costs without reducing the quality of education. The author has used Quality Function Deployment (QFD) to design a new course in Total Quality Management (TQM) that has increased the student to teacher ratio in the course, grown from one section to three, and continuously sends student teams into various departments in the University...

In this paper, an alternate framework for deployment called Concurrent Function Deployment (CFD) for managing a product's life-cycle process is described. The framework considers parallel deployment of several value characteristics as opposed to a single value such as Quality. The American Supplier Institute's (ASI's) quality function deployment (QFD) concept [Sullivan, 1988] is a typical case ...