نتایج جستجو برای: service culture
تعداد نتایج: 600194 فیلتر نتایج به سال:
Background and Objective: One of the main factors for the maintenance of each organization which leads to increasing its productivity is having organizational cultural consistency. Thus the purpose of this research was to study organizational culture of medical centers. Materials and Methods: In this descriptive-survey study, research population was all faculty members in Arak University...
The purpose of this study is to assess the proposition that adoption of a market orie ntation le ads to im proved s ervice qua lity for se rvice sector organisations. We argue that an organisational culture incorporating customer care as i ts cen tral t enet an d i nvolving eff orts t o un derstand t he n eeds of customers throug h a m arket orie ntation e nables t he org anisation to pr ovide ...
2 This study examines the reasons for customers engaging in long-term relational exchanges with service firms, as well as the impact of attractive alternatives and switching costs on such relationships in Eastern culture. The sample comprised respondents in Bangkok, Thailand who each completed a series of five questionnaires over a period of two weeks pertaining to their relational behaviour (t...
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