According to the current Airport planning and design practices, for a given demand level there is a corresponding space requirement. While in practice, there are always trade-offs between cost and levels of service, labor and automation, equipment and fixed facilities, and expansion of existing facilities and the addition of new ones. In this research, the airport passenger Terminal Building (P...

this study is concerned with encouraging people to use post system in iran. in fact, it tries to find the design specifications of a post machine as an interacting system for improving post system. a machine that can provide facilities for posting parcels and selling envelops and stamps. in iran, post system is an obsolete system and cannot satisfy the users completely. in order to explore the ...

This open access book discusses service design capabilities in innovation processes, and enables practitioners researchers to better understand the operational aspects of processes. It also a critical reflection on as multifaceted discipline.

Industrial design as profession has begun to expand its scope in business practices with the recent developments management, thinking, and technology. However, curricula of industrial studio remain traditional mainly focuses on designing products. In fact, management thinking go beyond product design’s establishing strategies, innovation service by positioning humans their needs at center. Besi...