Simulation of business and manufacturing processes has been helping companies improve their operations for several decades. During that time, business improvement programs have appeared, disappeared, grown and evolved. Six Sigma introduced another way of thinking about process improvement by focusing primarily on the financial impact and how defect reduction, customer satisfaction and improved ...

Stockholders and customers both challenge executives to produce products and services at lower cost and higher quality. In response to this need executives have implemented quality improvement programmes. One widely applied programme is Six Sigma, which promises massive cost-reduction, and improved quality of products and services. Six Sigma methodology is a business strategy for operations imp...

Six Sigma Management has played a very important role in improving corporate performance. Literature shows that a great deal of components is influencing the success of Six Sigma Management. Problems with analyzing those components related to the Six Sigma Management lie in the fact that there exist complicated forms of causal relationships among them, forcing the Six Sigma strategists to rely ...

In this chapter, the authors establish the existence of a synergistic relationship between two complementary methodologies, Business Process Management (BPM) and Six Sigma, through literature review and suggest methods to exploit the same. Six Sigma provides incremental improvement through its analytical abilities and is complemented by BPM which provides the data from the ongoing processes on ...

Six sigma has long been used as an effective way to restructure a company’s management process. A number of successful cases have been reported of six-sigma-based management activities dramatically enhancing a company’s strategic performance over study periods of several years. However, while there are abundant case studies in the literature regarding six sigma, there is a lack of empirical stu...

Purpose – Six Sigma has been part of our business lexicon for more than a decade. Debates on its emergence as a strategic initiative have created critics who consider it as an old wine in a new bottle. Is Six Sigma a management fad? This article presents some common myths and realities of Six Sigma business strategy. The paper provides an excellent resource for those people who would like to kn...

This paper will explore the fundamental relationships between Six Sigma and simulation. A basic overview of Six Sigma includes: 1. Six Sigma philosophy, 2. Basic tools, 3. Theory of Variation, 4. SPC, 5. Process capability, 6. Six Sigma infrastructure, and 7. DMAIC and DFSS processes. Simulation will be applied to the appropriate areas of the overview. Improvement in the robustness of the Six S...

the relationship between the manufacturer and supplier has changed from one of competition into that of greater cooperation during recent years. the selection and evaluation of suppliers are primary and important issues when an enterprise implements supplier relationship management (srm) and total quality management (tqm). much research indicates that most enterprises tend to evaluate their sup...