There is an increasing need for analysing problematic situations and creating visions for computer systems that are getting used as means of communication and coordination of work in and between work practices in an organisation. In this paper an extension of object oriented frameworks with Activity Theory and elements from Soft Systems Methodology is used to develop an analysis technique that ...

This paper uses Soft Systems Methodology (SSM) to formulate strategies prevent moral hazard acts in agricultural insurance Indonesia. Agricultural takes place, mainly, through Rice Crop Insurance and Cattle Insurance. Generally, the that can be performed minimize practice programs are: developing capacity of human resources, improving field communication, enforcing penalties, institutional stre...

Jambewangi village cocoa farmers market their beans individually and in small quantities, so they’re a low bargaining position. In addition to not optimally the role of each institution, they also haven’t coordinated cooperated promote cocoa. Researchers need research design institutional synergies agribusiness supply chain. The was conducted villages, center production Banyuwangi. chain is bas...

A major cause of the failure of information technology system (ITS) projects is the problem of fully understanding customer requirements. In this paper we introduce the idea of a Knowledge Requirement System (KRS) as an approach to overcoming the customer requirements problem. This approach combines in a novel way techniques from operational research (OR) and soft systems methodology (SSM). In ...

A theory of complex systems has been developed from the forties, relating simple elementary processes to collective functional properties in physics, biology and the social sciences. More recently, application to design and business have been developed. A major turning point around year 2000 is the availability of huge set of data which complex systems methodology allows to transform into usefu...

In this article, we use soft systems methodology and complexity modeling to build an evaluation approach of a data warehouse implemented in a leading European financial institution. This approach consists in building a theoretical model to be used as a purposeful observation lens, producing a clear picture of the problematic situation under study and aimed at providing knowledge to prescribe co...

A human endeavor can be seen as leveraging certain ‘means’ in order to accomplish a given purpose. The means could be several, but inevitably knowledge underlies all of them. The proposed paper attempts to present various perspectives that can aid in order to arrive at the ‘means‘ of a knowledge structure. As per systems methodology, it is the structure and the associated process that when brou...

The implementation and use of new information technology initiate changes. These changes can be either of a technological nature (and often explicitly known), or of a social nature (usually not as easily identifiable). Nonetheless, both the technological and social factors should be managed. When faced with change, managers should follow an appropriate change strategy. As all changes are not al...