This paper examines the effect of international outsourcing of intermediate inputs on labour productivity at the level of the plant that engages in outsourcing. To do so we use plant level data for the electronics industry in the Republic of Ireland. Using a fresh perspective on international outsourcing and productivity, we focus on the nature of outsourced inputs (services or tangibles) and t...

Kualitas pelayanan merupakan titik sentral bagi Puskesmas Sangurara dimana terdapat aspek yang belum terpenuhi, dari tangibles berupa fasilitas, reliability akurat, assurance menumbuhkan rasa percaya, emphaty perhatian tulus. Sebagian pasien berkunjung ke menyatakan bahwa kualitas ada memuaskan karena masih menunggu lama untuk mendapatkan pelayanan. Tujuan penelitian ini adalah diketahuinya gam...

Penelitian ini bertujuan untuk memaparkan serta menjelaskan tentang bagaimana pemahaman siswa terhadap pelayanan tenaga laboratorium komputer di SMK N 2 Bukittinggi pada aspek reliability, responsiveness, assurance, empathy dan tangibles. Jenis penelitian yang digunakan adalah deskriptif kuantitatif teknik proportional stratified random sampling. Populasi yaitu murid kelas X XI sebanyak 1.114 o...

background: for over 2 decades, ghana’s ministry of health (moh) has been resolved to continuously improve the quality of healthcare in a cost-effective manner. strategies have been adopted to enhance client satisfaction with healthcare services and delivery.objective: the current study examined patient satisfaction with the quality of healthcare in ghana by comparing healthcare services at the...

Higher education institutions (HEI’s), both public and private are increasingly focusing on meeting students’ demand as perception quality of higher educational services becoming more important. This paper is mainly attempted to examine the relationship between service dimensions (tangibles, reliability, responsiveness, assurance empathy) satisfaction. To conduct study, a total number 207 respo...

The objective behind Tangible User Interfaces (TUIs) is to allow users to interact with computers through familiar tangible objects, thereby taking advantage of the richness of the tactile world combined with the power of computer-based simulations. TUIs “give physical form to digital information, employing physical artifacts both as representations and controls for computational media” [1]. Th...

With the introduction of the Bus Rapid Transport system in South Africa, existing public transport organisations, particularly buses and minibus taxis, will have to adapt to the changes or else they will inevitably fail. In general, public transport organisations are being forced to move from a traditionally operations-driven orientation to a more marketdriven orientation, which means that they...

Algorithmic thinking is at the hearth of the best known computational thinking. It requires the abilities to decompose and model a problem with a certain representation, and devise or understand an algorithm for making a computer solve it. Such abilities are rather abstract and thus algorithmic thinking is often neglected in primary and middle schools. This research picks up the challenge of de...

Purpose: Providing better services in physiotherapy clinics, awareness of perception and expectation of clients in these clinics, and determination of the gap between these two components, are of utmost importance. This study aimed to investigate the gap between expectation and perception of the physiotherapy patients using government health centers in Zahedan City, Iran.  Methods: A samp...