This paper deals with the role of institutions in the development of trust in relationships between organizations. We review various strands of literature on organizational trust and examine the assumptions made about how trust building processes are influenced by institutional arrangements. Following this conceptual analysis, we discuss four mechanisms that are pivotal in the development of in...

As customer relationships constitute an important new asset category for the digital economy organization, the role of trust becomes vital for establishing and maintaining successful relational exchanges between the business and the consumer. Drawing from established theoretical work on trust and relationship marketing, a series of trust constructs and trust-building processes are synthesized t...

Virtual organization (VO) is an outcome of technological advancements and the introduction of structural flexibilities in organizations. It is a temporary combination of internally independent parties to exploit the emerging market opportunities. The need to demonstrate extra efficiency in its limited life-span, geographical distribution of parties, lack of face-to-face communication, and the a...

In this paper, I consider a specific channel through which trust between parties to an exchange can go on to affect nations’ comparative advantage in certain industries. My approach revolves around the autonomy that employers (principals) grant to workers (agents), which is a key feature of workplace organization. I hypothesize that social trust generates a comparative advantage in industries w...

Networked environments which provide platforms for business organizations are configured in different forms depending on many factors including life time, member characteristics, communication structure, and business objectives, among others. With continuing advances in digital technologies the distance has become a less barrier for business minded collaboration among organizations. With the ne...

this study has examined the organizational antecedents and consequences of hypocritical behaviors in interpersonal communication in najafabad public organizations. to this end, proportional questionnaires were distributed among 280 employees of organizations as a sample. to test the hypothesis, the data were fitted to structural equation models based on chi-square, normed chi-square, incrementa...

Trust and reputation are fundamental concepts in multi-agent systems, but at the same time are significant to human life. The purpose of this paper is to find a way to enhance collective intelligence within organizations. First, we present some perspectives concerning the concepts of collective intelligence, trust and reputation. Then we suggest four computational models of trust and reputation...

Hande Harmanci, Philippe Duclos, Carmen A. Rodriguez Hernandez, Andrew Meek, Madhava Ram Balakrishnan, Narendra Kumar Arora, and Stefan Z. Wiktor Global Hepatitis Programme, World Health Organization, SAGE Secretariat, Department of Vaccines, Immunization and Biologicals, World Health Organization, Prequalification Team, World Health Organization, and Safety and Vigilance Team, World Health Org...