This study, with two parts, investigated host environment and host communication factors in Hong Kong ethnic minority members’ cross-cultural adaptation. Study I examined host receptivity, host conformity pressure, host communication competence and host communication satisfaction as predictors of satisfaction with life self-reported by Hongkongers of south/south-east Asian origin (N = 195). Res...

Happiness and Domain Satisfaction: Theory and Evidence In the United States happiness, on average, varies positively with socio-economic status; is fairly constant over time; rises to midlife and then declines; and is lower among younger than older birth cohorts. These four patterns of mean happiness can be predicted rather closely from the mean satisfaction people report with each of four doma...

This study examined whether generosity in marriage was associated with marital quality. The authors conceptualized generosity as a type of relationship maintenance behavior and used data from the new Survey of Marital Generosity (a national survey of married couples, N = 1,365 couples and 2,730 total participants). They found that generosity—defined here as small acts of kindness, displays of r...

This study examines whether behavioral and demographical factors such as previous web use experience, type of web portal used, age, and gender influence user satisfaction with web portals, and whether user satisfaction influences usage of portals. A total of 340 undergrad and graduate students participated in a survey on their usage and satisfaction with different portals. The results show that...

Panel cointegration analysis is used to examine the links between customer satisfaction and its antecedents as well as satisfaction and consumer voice and loyalty for four firms in the limited service restaurant sector. The results suggest satisfaction and perceived value continually move to maintain a stable balance between perceived quality, expectations, perceived value, and satisfaction. Lo...

Robust Hybrid Control Systems

The study proposes that work-family conflict, autonomy, and workload influence work exhaustion and job satisfaction. Exhaustion is also thought to influence satisfaction. The model further proposes that work exhaustion and job satisfaction will affect organizational commitment, which, in turn, will influence turnover intention. The study was conducted at a company in the computer and software s...

The mature consumer segment is growing in number and income level in both China and the US. It is therefore increasingly important for global marketers to develop an understanding of the consumer behavior of this segment as well as any cross-cultural differences in this behavior. This paper focuses on the materialism of mature consumers in China and the US and examines this in terms of cognitiv...

Since the proliferation of technologies in organizations has been found to lead to technostress in employees and to various negative organizational consequences, much recent research has investigated the factors that can lead to technostress and how to prevent these factors from occurring. However, limited directions currently exist to guide further research in this area. Consequently, the pres...

This study was undertaken to identify antecedents of user satisfaction with EDI systems by surveying key end users of EDI in a variety of firms across the United States. Although there is much empirical evidence about factors underlying EDI adoption and implementation, there is little information from the perspective of the end user. The vast majority of what we know about EDI success (or failu...