BACKGROUND Crowding occurs commonly in high volume emergency departments (ED) and has been associated with negative patient care outcomes. We aim to assess ED crowding in a median-low volume setting and evaluate associations with patient care outcomes. METHODS This was a prospective single-center study from November 14, 2016 until December 14, 2016. ED crowding was measured every 2 h by three...

In this paper we study the sample paths during a busy period of a Finite MEP/MEP/1 system, where both the arrivals and service processes can be serially auto-correlated Matrix Exponential Processes and provide a mechanism to compute the expected number of customers served during a finite queue’s busy period. We then show some numeric results by computing the probabilities of serving exactly n c...