Since the early 1980s, psychologists and survey methodologists have made considerable progress in understanding the cognitive and communicative processes underlying survey responding To date this research has paid limited attention to cultural differences. However, there is increasing evidence that there are cultural differences in how information is processed (for a review, see Oyserman & Lee,...

Life in today's global village has two ontological and epistemological aspects. One problem of the globalized world related to these two aspects, which will be discussed in this article first is the fact that the civilization of the globalized world has, in some ways, been disconnected from its culture, since civilization moves towards collectivism whereas culture moves towards ind...

Recent reports on work safety in container shipping operations highlight high frequencies of human failures. In this study, we empirically examine the effects of seafarers' perceptions of national culture on the occurrence of human failures affecting work safety in shipping operations. We develop a model adopting Hofstede's national culture construct, which comprises five dimensions, namely pow...

We ask and answer questions every day. But beneath these seemingly straightforward interchanges lie a series of cognitive and communicative processes, which when better understood allow for better understanding of how cultures and questions influence answers (for reviews see Schwarz, 1999; Sirken et al., 1999; Sudman, Bradburn, & Schwarz, 1996; Tourangeau, Rips, & Rasinski, 2000). In answering ...

Compensating for reduced public funding, Australian universities actively recruit fullfee paying East Asian international students. University staff , aware of international students having diffi culties coping with cultural and emotional issues, often encourage them to seek university counselling services. However, East Asian international students under-utilise counselling services. Th is pap...

Business Process Outsourcing (BPO) sector is thriving in India but before the IteS market can really open out beyond the call centre model of business, sparks of trade unionism are now visible in the BPO and call centre industry in India. Nevertheless, there is a widely held view that important changes are occurring in the character of employee attitudes and it is argued that employees’ collect...