This paper presents an integrated ANP and DEMATEL technique applied to identify and prioritize Six Sigma projects for healthcare companies. identify the most representative Six Sigma projects and their priority. First, the Six Sigma evaluation structure is determined; then DEMATEL (Decision Making Trial and Evaluation Laboratory) is applied to calculate interrelations among healthcare criteria....

Online reputation management (ORM) has been considered as a significant tool of internet marketing. The purpose of this paper is to construct a decision model for evaluating performances and improving professional services of marketing. To investigate the interrelationship and influential weights among criteria, this study uses a hybrid MCDM model including decision-making trial and evaluation ...

DEMATEL method is a methodology to deal with complex systems. Its core process visualize structurally the graphical interrelation among some critical factors known as most important affecting on performance or decision making issues. The initial direct influence matrix in would be assessed by integer scale of 0,1,2,3,4 for "no influence" , "low influence", "medium "high and "very high respectiv...

Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is widely used in many real applications. With the desirable property of efficient handling with the uncertain information in decision making, the fuzzy DEMATEL is heavily studied. Recently, Dytczak and Ginda suggested to defuzzify the fuzzy numbers firstly and then use the classical DEMATEL to obtain the final result. In this sho...

the present study aim is to offer a systematic method of assessing the credit risk of banks and also to identify key indicators using decision making trial and evaluation laboratory (dematel) technique as well as using logit regression in order to predict the credit risk of listed banks. the population of the study consists of the legal clients of the bank (ansar bank, bank saderat iran, bank m...

The purpose of this study is to establish a decision model of search engine ranking for providing administrators to improve the performances of websites for satisfying the needs of users. To probe into the interrelationship and influential weights among criteria of SEO, and evaluate gaps to achieve the aspiration level of implementation in real world, this research utilizes a new hybrid MCDM mo...

The decision data of human judgments with preferences are often vague in many real life cases. Human judgments with preferences are often unclear and hard to estimate by exact numerical values. So that the traditional ways of using crisp values are inadequate. The relationship among criteria and choosing and rating alternatives based on criterion are often expressed in terms of linguistic terms...

The aim of study is to integrate decision making trial and evaluation laboratory (DEMATEL) into the theoretical extension of technology acceptance model (TAM2) to evaluate users’ behavioral intention to use while introducing a new etching plasma technology. The study used a case of the Taiwan plasma etching manufacturing industry as the example, adopted DEMATEL to calculate the causal relations...

Although the electronic health record (EHR) is a promising innovation in the healthcare industry, the implementation of EHR has been relatively slow. A theoretical structure for the exploration and improvement of this usage of EHR is proposed. Incorporating the theoretical structure of TOE (technology-organization-environment), we apply the DEMATEL (decision-making trial and evaluation laborato...