background: health information system (his) has been utilized for collecting, processing, storing, and transferring the required information for planning and decision‑making at different levels of health sector to provide quality services. in this study, in order to provide high‑quality his, primary health care (phc) providers’ perspective on current challenges and barriers were investigated. m...

conclusions the quality gap in the services provided by maternity units showed that these units are not able to meet pregnant women’s expectations completely. the negative quality gaps can be used as a guideline to improve the maternal health care quality and reduce maternal mortality, particularly in high-risk women such as those living in rural areas. results there was a negative gap in all d...

background: the quality of care from the perspective of people with type 2 diabetes using a new model (cqmh) including three dimensions of quality in health care (technical, service and customer quality) was assessed. methods: a cross-sectional survey with a sample of 577 people with type 2 diabetes was conducted. measures were self-reported adherence to national guidelines for technical qualit...

introduction: timeliness has been considered as a key domain in quality of emergency department (ed) care and delay in care providing is influential determinants of patient’s outcomes. the present study, aimed to evaluate the determinants of prolonged ed length of stay (los). methods: in this cross-sectional study, using adopted version of the latest form for external evaluation and accreditati...

assessing quality of family health services in view points of service users in urmia health posts   nabilou b[1],farokh eslamlou hr[2]*   received: 1 may , 2013 accepted: 2 jul , 2013   abstract background & aims:  community health largely depend on the primary health care sector of each country and primary healthcare including family health, as first contact services have basic role in health ...

this is a commentary on gilbert and colleagues’ (1) paper on morality and markets in the national health service (nhs). morality and values are not ephemeral qualities and universal healthcare is not simply an aspiration; it has to be enshrined in law. the creation of the uk nhs in 1948 was underpinned by core legal duties which required a system of public funding and delivery to follow. the mo...

background and purpose: considering that health care training centers’ teachers are one of the main elements of human-force training for rural health care system in the country, it is essential to improve knowledge and skills. the purpose of this study was to explain educational needs of teachers in our country in behvarz training centers. methods: this is a qualitative and a needs assessment s...

introduction: patients' satisfaction (ps) is one of the important indicators of emergency care quality and outcomes of health care services. some researchers believe that improve the work processes and hospital quality are not possible without caring to comments, requirements, expectations, and satisfaction of patients. the percent study was aimed to assess the emergency department (ed) ps of p...

objective: this study proposed a model for provision of an effective universal coverage for mental health services based on global and national experiences, available resources and the nature of primary health care system of iran to reduce the burden of mental health conditions. method: a framework with prioritized mental and social health services was devised through a review of literature and...

mental disorders are known to be an important cause of disabilities worldwide. despite their importance, about two thirds of mentally ill people do not seek treatment, probably because of the mental health system's inability to decrease the negative side effects of the interaction with the mental health services. the world health organization has suggested the concept of responsiveness as a way...