This article examines the impact of two facilitating conditions for boundary-spanning behaviour in urban governance networks. While research on boundary spanning is growing, there is little attention for antecedents. Combining governance network literature on project management and organizational literature on facilitative and servant leadership, we examine two potential conditions: a facilitat...

Recent boundary spanning literature has recommended a shift toward assessing the role of virtual tools—such as social media. Simultaneously the proliferation of Enterprise Social Software (ESS) points to the need to theorize and investigate the supra-individual usage of these tools. This exploratory study responds to both mandates through a longitudinal, multi-method investigation of ESS’ effec...

interests include understanding collaboration practices on multi-party systems development projects, knowledge management in IT service delivery organizations, IT outsourcing strategy and implementation, and technology design principles in heterogeneous environments. Her research interests concern the construction of intra-organizational boundaries with practices of IS and the transformation of...

In recent years, the ability to mine, manage, and examine big data has sparked a strong interest among scholars and managers to leverage data science approaches for measuring and in turn enhancing the efficiency and effectiveness of various areas of knowledge management, such as boundary spanning. In this paper, we use a data science approach to delineate three distinct behavioral metrics of bo...

Recent team boundary spanning literature has recommended a shift toward assessing the role of virtual tools – such as social media. Simultaneously the proliferation of Enterprise Social Media (ESM) points to the need to theorize and investigate the supra-individual usage of these tools, such as their usefulness for organizational groups. This paper responds to both mandates through a theoretica...

For work teams to be effective, maintaining communication ties with other individuals and teams elsewhere in the organization—an activity typically referred to as team boundary spanning—is necessary for obtaining resources critical to project success. Within the literature on boundary spanning, the positive relationship between a team’s boundaryspanning activities and their performance has been...

Boundary spanning activities are a major component of information systems (IS) professionals’ job tasks. To date, little research in the IS field has explored the influence of these activities on individual level outcomes and none within the public sector context. This study explores the influence of boundary spanning on state IS employees perceptions of their workload, work exhaustion and turn...