of the software process movement is that increasing process discipline—the consistency with which one implements best practices—improves both the performance of developers and of the software products they build. This assumption underlies models and standards such as the Capability Maturity Model. Exactly what “improves” means depends on the business context, but typically it refers to producti...

Business process models extracted from real event data via process mining are often visually complex and hard to interpret, cannot easily display all of the relevant process data in one view, and are of unknown quality. It is therefore difficult to present a meaningful comparison of two mined process models, for example to confirm business changes have had a significant effect. We propose a fra...

The eCommerce system development of Intershop is based on different models on various levels of abstraction. The software engineering tool ARIS represents most of these models. In this paper we focus on the validation of the business process models on an intermediate abstraction level of the ARIS model. The business processes may be derived from process patterns and have to follow specific rule...

The software product family approach aims at curtailing the concept of “reinventing the wheel” in the software development process. The business has been highlighted as one of the critical dimensions in the process of software product family. This work presents an assessment framework for evaluating the business dimension of software product family process. Additionally, a software product fami...

This study utilizes a mixed method approach to examine the relationship between IS/Business alignment practices and organizational choice of IS/business alignment strategy. To this end, the significance of six maturity factors of IS/Business alignment – governance, partnership, scope and architecture, communication, value, and skills – from the Strategic Alignment Maturity model are examined ag...

Simulation of a business process is often used to visualize its behaviour, to identify problems and to improve its performance. It requires the design of a simulation model, a detailed model of the processes, the resources and the variables to be monitored. Here we investigate how the development of such a model can be facilitated by using a language-action model of the business process as a ba...

Enterprises are confronted with rapidly changing situations in regulations, globalisation, time-to-market pressures and advances in the technology. Management and design of capabilities allowing for more flexibility in business services is one way to tackle these challenges. This requires a shift from a business process oriented to capability management oriented view. In this respect this work ...

Many enterprises document their activities, business processes, information systems and technologies in the form of models. Together these models form Enterprise Architecture (EA). There are different levels of EA maturity according to recent surveys. In this paper it is argued that the requirements for a repository for the storage of the EA are dependent on the EA maturity. The conducted surve...

The fundamental characteristic of an E-type system is its need to evolve to satisfy the needs of its users. Most approaches to system enhancements assume that a set of evolving requirements can be elicited from system clients that indicate their common needs at the time the requirements are elicited. However, decades of experience in requirements analysis and business process engineering indica...