Processes are the core of organisations. Business Process Management (BPM) argues organisations can gain competitive advantage by improving and innovating their processes through a holistic process-oriented view. An organisation can be more or less process-oriented depending on their experience in applying process thinking for better results. The aim of this paper is to define a framework for i...

Maturity models have existed as a concept for almost two decades. While they were initially made prominent through computer software engineering, they have since spread to several disciplines including: business analytics, e-government, energy management, financial management, human resources management, the health sector, information technology management, and project management. Within the re...

A key success factor for a successful company in a dynamic environment is effective and efficient information technology (IT) supporting business strategies and processes. Organizations that successfully align their business strategy and their IT strategy outperform their non-aligned peers (Chan et al., 1997). In recent surveys IT executives consistently name IT to Business alignment their top-...

E-business stage/maturity models for SMEs have been criticized for their predominantly technocentric and rather mechanistic character, not suited for this kind of firms. Based on a conceptual and qualitative research, the paper proposes an e-business development model to factor in the interaction sparked by the coming together of technology and organization. Given that e-business is distinguish...

We live in an era of global competitiveness with supply chain (SC) focus, and within the dynamics and global nature of today’s economy where competition is no longer between organizations but between supply chains, coordination and collaboration become key to effectiveness, agility and competitiveness (Kim, 2006; Trkman, McCormack, & Ladeira, 2010; Akyuz & Gursoy, 2010; Cao & Zang, 2013; Lehoux...

E-business has a significant impact on managers and academics. Despite the rhetoric surrounding e-business strategy formulation mechanisms, which support reasoning of the effect of strategic change activities to the maturity of the e-business models, are still emerging. This paper describes an attempt to build and operate such a reasoning mechanism as a novel supplement to e-business strategy f...