Business Process Management (BPM) has advanced to be one of the most intensely discussed topics in Information Systems (IS) research. Based on the growing maturity of its concepts, methods and techniques BPM has, furthermore, gained tremendous importance in organizational practice. More and more organizations develop and use individual business process models as a fundament for their operations...

Current architecture assessment models focus on either architecture maturity or architecture alignment, considering the other as an explaining sub-variable. Based on an exploratory study, we conjecture that both alignment and maturity are equally important variables in properly assessing architecture organizations. Our hypothesis is that these variables conceptually differ, correlate, but do no...

More and more firms urge their procurement departments to optimize their processes and leverage IT in order to reduce costs, increase quality and sustainability of received products and services, and shorten delivery times. Already in the nineties of the previous century Henderson and Venkatraman (IBM Systems Journal 32(1):4–16, 1993) identified business/IT-alignment as a key to organizational ...

Simulation and the Capability Maturity Model Integrated (CMMI) are both fundamentally process focused with common objectives. Both are tools used to advance process capabilities and performance. Can organizations apply simulation to their business practices to help them achieve higher levels of CMMI maturity? Which specific Process Areas would simulation add the most value? Simulation projects ...

The maturity model in Information Systems (IS) research continues to grow in popularity, as an approach to evaluating and improving an organization's capabilities. In recent years, numerous maturity model contributions have been made; for example, in the areas of IT/business alignment, project management, and information life cycle management. However, concerns are expressed in the literature r...

Business continuity refers to the planning and preparation done ahead of time ensure that an organization's essential business processes can continue work in event emergency. Natural disasters, crises, pandemics, workplace crime, or any other incident disrupts operations are examples emergencies. Maturity models provide companies with a way assess their relative implementation for management fr...

the concept of business model has attracted increasing attention in recent years. specifically, growing number of internet providers on mobile phones are challenged by the selection of appropriate business model. considering the importance of a good business model in the firm’s success, this research investigates the business models selection process of internet providers on mobile phones in ir...

Background: Maturity models for IT service such as CMMI-SVC and MR-MPS-SV requires identification of critical business process and definition of relevant metrics to support decision making, but there is no clear direction or strict suggestion about which should be those processes and metrics. Aims: We aim to identify adequate metrics to be used by organizations deploying IT service maturity mod...