INTRODUCTION This paper investigates the use of computer mediated communication (CMC) in colleges of further and higher education in the UK. Analysis is carried out by institutional type as preliminary investigation shows there are considerable differences between universities and colleges in terms of email usage. A total of 30 institutions replied to the survey: 14 Universities and 16 Colleges...

Deliberation is considered to produce positive effects on public opinion, in that it exposes participants to alternative perspectives and rational arguments. However, whereas benefits of face-to-face deliberation have been supported by many empirical studies, the effects of online deliberation remain unclear to date. This research compares the effects of online and face-to-face deliberation in ...

Although much research into deceptive communication has been conducted in the last several years, little of it has focused on deception outside of a North American context. Similarly, most deceptive research has investigated face-to-face verbal communication and neglected computer-mediated communication modes. This paper describes a study in progress on deceptive computer-mediated communication...

This paper will discuss the future use of the dwelling as a place for cooperative work. It is our opinion that the development of the communication technologies and the architectural design has to be treated in parallel when we discuss new forms of living and work habits. Our analysis is built on a theoretical framework that is reflected through earlier experiences in IT technology in domestic ...

In this paper, we discuss the coordination problems in computer-mediated communication (CMC), and propose the concept of conditional anonymity as a potential solution. To support the concept, we briefly introduce our former project, changing the focus to the social impact of conditional anonymity. Finally, we discuss future challenges based on the experience.

This study examines e-mail response latency as an expectancy violation and explores its impact. Managers evaluate job candidates who varied in their response latency to an e-mail (1 day, 2 weeks, and silence for more than a month) and in their reward valence. As predicted by expectancy violations theory, candidate reward valence moderates the effect of response latency on variables such as appl...

In this paper, the authors first review the different kinds of analysis methods used by researchers to assess students’ learning outcomes and processes to propose a categorization framework that can be applicable for assessment methods of CSCL discourse irrespective of the theoretical underpinning of the assessment method. A conceptual design for the construction of a suite of learnable content...

The role of immediate feedback in-group conversations has received scant attention in the recent literature. While studies from the early 1990’s suggested that “added information” in the form of non-verbal cues would allow video conferencing to “augment” the audio-only conference in terms of effectiveness, stunningly little follow-on research has been done reflective of the current state of com...

This research explores the ability of grade 2 students to engage in productive discussion about the state of their knowledge building using group-level feedback tools to support their metadiscourse. Two aspects of knowledge work were common to the comparison and experimental classes: BKnowledge Building talk^ (KB talk) involving teacher-student discussions and the use of Knowledge Forum, an onl...