INTRODUCTION In many low income countries, the delivery of quality health services is hampered by health system-wide barriers which are often interlinked, however empirical evidence on how to assess the level and scope of these barriers is scarce. A balanced scorecard is a tool that allows for wider analysis of domains that are deemed important in achieving the overall vision of the health syst...

Can scoring models help microlenders in poor countries as much as they have helped credit-card lenders in rich countries? This paper presents a scorecard that predicts the probability that loans from a microlender in Bolivia will have arrears of 15 days or more. Although arrears in microfinance depend on many factors difficult to include in scorecards, the paper shows that inexpensive, simple-t...

This study is on the determinants of credit access by small scale farmers in Dekina Local Government Area of Kogi State, Nigeria. The specific objectives are to; identify the major source of credit among the small scale farmers; estimate the determinants of farmers’ access to formal credit; compare the farm income of farmers who have access to formal credit and those who have not and identify c...

this study was designed to investigate the demand for institutional credit among small scale farmers in imo state. a sample of 40 livestock and 50 food crop farmers were selected respectively using multistage random sampling technique. data were collected with a well structured questionnaire administered to a total of 90 randomly selected farmers. data collected were analyzed using descriptive ...

The Directorate of Communications and Information Technology Transformation (CITT Directorate) have a task in realizing the strategic plan of the General Directorate of Taxes through the modernization of the IS / IT efficiently and optimally. To assess the level of efficiency and optimizing the use of IT, the measurement process is required on an ongoing basis. In this research, the measurement...

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role in value creation (Nolan Norton Institute, 1991). Norton and I believed that if companies were to improve the management of the...

The sustainable organizational change has an ever increasing importance, leading to the rethinking of the management and systems of performance measurement and monitoring within the companies. As a reaction to current economic phenomena, in the first section of this work we tried to bring out the need for using the couple Balanced Scorecard Corporate Social Responsibility by companies. Thus, co...

First developed by Kaplan and Norton [Kaplan R. S., & Norton D. P. (1992). The balance scorecard – measures that drive performance. Harvard Business Review, 70(1), 71–79], balanced scorecard (BSC) provides an integrated view of overall organizational performance and strategic objectives. BSC integrates financial measures with other key performance indicators to create a perspective that incorpo...

The responsibility for managing and conserving freshwater ecosystems is typically shared by multiple organizations with sometimes conflicting policy mandates. However, scorecard-based approaches for measuring management effectiveness in natural resource management are usually confined to single organizations. This paper describes a social learning approach which acknowledges cooperation as an e...

Wireless Intrusion Detection System (IDS) performance metrics are used to measure the ability of a wireless IDS to perform a particular task and to fit within the performance constraints. These metrics measure and evaluate the parameters that impact the performance of a wireless IDS. Wireless IDS analyze wireless specific traffic including scanning for external users trying to connect to the ne...