A structured method is called quality function deployment (QFD) that translates the voice of the customer into both of the product and service development. The architecture of QFD is composed of a set of matrices that is often referred to as the house of quality (HOQ). HOQ is regarded as a part of the QFD process. The matrices of HOQ include the importance of customer requirements and the relat...

In today’s businesses, service-oriented architectures represent the main paradigm for IT infrastructures. Indeed, the emergence of Internet made it possible to set up an exploitable environment to distribute applications on a large scale, and this, by adapting the notion of “service”. With the integration of this paradigm in Business to Business Domain (B2B), the number of web services becomes ...

Home is important for Chinese people. Because the information regarding the house attributes and surrounding environments is incomplete in most real estate agency, most house buyers are difficult to consider the overall factors effectively and only can search candidates by sorting-based approach. This study aims to develop a decision support system for housing purchasing, in which surrounding f...

We consider a G/M/1 queue with restricted accessibility in the sense that the maximal workload is bounded by 1. If the current workload Vt of the queue plus the service time of an arriving customer exceeds 1, only 1 − Vt of the service requirement is accepted. We are interested in the distribution of the idle period, which can be interpreted as the deficit at ruin for a risk reserve process Rt ...

In Knowledge Supply Chain, The fuzzy uncertainty of knowledge requirement will expand gradually. It will have a huge impact on the quality and stability of knowledge dissemination in the transfer process of the supply chain, so does the product research-development and customer satisfaction . To address this question, a knowledge dissemination model is established in the paper, and the analysis...

In this paper main aim is on security problems related to electronic payment gateway. This paper addresses the requirement of certification of users and merchants during the process of online transactions. Security of electronic payments is quite a big issue now a days and there is need of secure transaction process. Authentication of merchant or customer is quite important and certification is...

A design specification is the artifact intermediate between implemented code and the customer requirements. In this paper we argue that customer requirements and design specifications should be testable and testable early in the design cycle leading to early detection of requirement and specification errors. The core idea behind early testable requirements is that the problem is described befor...

Most standard software development methodologies are often not applied to software projects in many developing countries of the world. The approach generally practice is close to what eXtreme Programming (XP) is likely promoting, just keep coding and testing as the requirement evolves. XP is an agile software process development methodology that has inherent capability for improving efficiency ...

Future service customer-provider as well as inter-provider relationships will see the increased application of dynamic service composition providing a broad diversity of functions. However, currently existing deficiencies of processes and tools force service providers and service consumers to trade off profitability against security compliance. This is predominately due to the ignorance or manu...

Product configuration design is of critical importance in design for mass customization. This paper will investigate two important issues in configuration design. The first issue is requirement configuration and a dependency analysis approach is proposed and implemented to link customer groups with clusters of product specifications. The second issue concerns the engineering configuration and i...