Many approaches have been suggested for the evaluation of decision support systems (DSS). Most attempt to produce a single evaluation measure, usually based on the opinions of a single group. As DSS development and use can involve a large number of different people, this approach may be deficient. We propose a framework that takes into account multiple groups or constituencies within the evalua...

Although the DSS community generally shows interest in distributed computing when building decision support systems, the use of distributed technologies often remains limited to extension services added to traditional, local DSS functionalities. In other words, distributed computing rarely change the intrinsic (and local) behavior of the DSS. In this paper, we propose new distributed decision s...

As assistive tools that are applied in varied circumstances such as forecasting situations, managing problems, analysing data or information, Decision Support Systems (DSS) support and improve decision making within business environments. The applications and benefits of DSS have expanded with the integration of web-based technologies, making it a valuable business enhancement tool. To demonstr...

A good DSS tool can support users to make right decisions and assist designers to develop a sound DSS in small businesses.In this paper, WebTrends Log Analyzer 8.0 is the selected software for analysis. It will be divided four parts: overview of the three main functionalities; evaluation of the software product by using biasing and debiasing theories; applying Monash decision support systems de...

Congestion has plagued air traffic in the US and in Europe for nearly 20 years. To protect air traffic control from overloads, air traffic flow management tries to anticipate and prevent overloads and limit resulting delays. This paper focuses on understanding the requirements for developing re-routing decision support systems (DSS). It identifies participants in re-routing decisions and invest...

Decisions about product development in mass customization (MC) are crucial but complex. It is suggested the use of Decision Support Systems (DSS) to improve decision-making within the product development process (PDP) in mass customization systems to better serve not only to organizational demands, as well as to market demands. Thus, we conducted an exploratory literature review aiming to ident...

Software agents are a major innovation in how people use information systems, and they have parallels with how Decision Support Systems (DSS) support human decision-making. A DSS approach to the development of software agents suggests a highly interactive and flexible interface between the agent and its user, and addresses some potential barriers to the successful adoption of agent technologies...

The paper presents selected issues related to design and implementation of model based Decision Support Systems (DSS). For over ten years the SDS Program has been involved in cooperation with various projects at IIASA and in collaborating research institutes. This cooperation has resulted in the development of many DSS, which in turn stimulated research on the theory and methodology of decision...

Geographic Information Systems (GIS) are a special case of information systems with a capability to integrate spatial and descriptive data. As GIS enter into mainstream business applications, understanding how they are similar and different from more familiar information systems such as DSS can be usefil. An attempt is made to converge on a definition of GIS. The potential for many decisions to...

Assessing the value of decision support systems (DSS) is an important line of research. Traditionally, researchers adopt user satisfaction and decision performance to measure DSS success. In some cases, however, the use of DSS is not benefit driven. Instead, DSS adoption may be motivated by avoiding decision errors or reducing decision cost, indicating that regret avoidance may be a useful meas...