The COVID-19 pandemic has prompted global supply chain managers to reassess their operations. Developing a green requires successfully integrating environmental responsibility principles and benchmarks into management practices. In the past, there have been few studies on most effective strategies for reducing impact of chains improving sustainability. This study used decision-making trial eval...

Blockchain technology is emerging and has high potential to improve transform the agricultural supply chain. This study investigates critical barriers blockchain adoption in Vietnamese chain using a novel interval-valued hesitant fuzzy Decision-Making Trial Evaluation Laboratory (IVHF-DEMATEL) approach. The IVHF-DEMATEL technique applied identify cause-and-effect relationships draw influence-re...

Despite the widespread establishment of logistics service providers, largest integrated providers (ILSPs) cannot offer customers a fully customised supply chain without outsourcing some functions, not their strengths, to local companies or specialised providers. Accordingly, this study investigates functional activities from integrators, ILSPs, by focusing on selection process for (FLSPs), espe...

As companies and organizations have grown to rely on their computer systems and networks, the issue of information security management has become more significant. To maintain their competitiveness, enterprises should safeguard their information and try to eliminate the risk of information being compromised or reduce this risk to an acceptable level. This paper proposes an information security ...

The aim of study is to examine whether social influence affects medical professionals’ behavioral intention to use while introducing a new Clinical Decision Support System (CDSS). The series of Technology Acceptance Models (TAMs) have been widely applied to examine new technology acceptance by scholars; nevertheless, these models omit system diversity and the user’s profession. On the other han...

Sustainable development has always been the objective of many fields, including the tourism and transportation sector. However, a major part of this sector, the airline industry, deals with many negative impacts, such as air pollution, noise, CO2 emission, and labor practice. Corporate social responsibility (CSR) is a strategic business activity that can enhance the sustainability of the airlin...

This study constructed a multi-layered semantic structure of adjective pairs that are used to express the tactile properties of materials. We analyzed the causalities between adjectives using the DEMATEL method, involving twenty-nine adjective pairs and forty-six materials, and thus constructed a multi-layered structure. The constructed structure contained psychophysical, affective, and prefere...

Today, the competition between hospitals is very cruel. So the hospital must retain as many patients as possible by increasing satisfaction of the patients. In order to find the key factors of influencing patient satisfaction, this study first designed 27 criteria of the hospital service and constructed the questionnaire based on SERVQUAL model for the patients or their families. Then six major...

Purpose –The goal of an company is to produce products that can satisfy their consumers. The purpose of this study is to explore the key successful factors of the product customization in Taiwan and how to improve it. Design/methodology/approach – Based on the three constructs and 12 principles concluded from the past research and using DEMATEL in combination with ANP, this study explores the r...