This paper presents the results of a pilot study that was carried out with the aim of examining the awareness of e-government in Yemen. It also investigates the impact of the demographic variables such as age, gender, education, occupation, income and living place on the Yemeni citizens' awareness and perceptions about e-government. Close-ended questions were asked to provide information a...

E-government initiatives have large potentials in developing better services for citizens and a potential to transform government structures. However e-government initiatives face a number of challenges of complexity and risk – it is not an easy matter to realize its potentials. A key research issue for the e-government field, as well as the information systems field in general, is to understan...

Achieving administrative e ciency is one of the objectives pursued by e-governance. Many aspects of government to citizen and government to business exchanges may be streamlined through an adequate use of information and communication technologies (ICT). However, among the various challenges facing e-governance, legal issues regarding data protection and privacy are often perceived as curbing t...

Over the past decade the World Wide Web (WWW) has had far reaching implications on the way in which information is shared, and services are rendered by both public and private organisations. One important issue on the research agenda has been the adoption of the web by the public sector, in the form of electronic government or e-government. Previous studies show that the benefits brought about ...

In recent years, there has been a tremendous growth in e-Government services due to advances in Information Communication Technology and the number of citizens engaging in eGovernment transactions. In government administration, it is very time consuming to process different types of documents and there are many data input problems. There is also a need to satisfy citizens’ requests to retrieve ...

There is a growing interest in public-private partnerships (PPPs) as a model for e-government service development and delivery. Although various underlying benefits of such arrangement have been enumerated, there exist challenges and issues in PPPs manifest in a number of unsuccessful cases. The success of PPPs in e-government depends on a number of factors that need to be considered from the f...

Purpose – To provide an integrated architecture framework for e-government that represents the alignment of IT infrastructure with business process management in public sector organisations and classify the barriers that might complicate the implementation of the proposed architecture framework. The study will help IT practitioners in the public sector learn how to use and manage information te...

Developing countries are facing immense challenges in moving to electronic forms of government (e-Government) for integrated service provision. This research considers an Asian economy, within an underdeveloped context, through a particular focus upon Pakistan. This region, over many years, has experienced economic and political instability, poor governance and deteriorating government institut...

Purpose – E-government implementation evolves through different stages of maturity, enforcing changes in strategies at each level. The transitions of service maturity phases pose continuous challenges to service providers in assessing the e-service quality of web-based services used in government. This study is conducted to propose a multi item scale for assessing the e-service quality of gover...

This paper present a review of the challenges of e-learning in Nigerian University education based on the experience of four developed countries, UK, Australia, Korea and France. The survey shows that these countries have: (i) vision and action plans for e-learning, (ii) they have good government policies and financial support, (iii) they earmark action programs and set committees with sufficie...