E-Government can be considered the key element when it comes to modernizing public administrations as result to rising demands of citizens towards the provided services. At the same time, the demographic change posed numerous challenges to the development of new strategies. The need for inclusive E-Government, as well as human resource issues and the general reorientation of services require su...

Rapid advances in technology and the advent of the Internet have redefined public expectation of the government and its services. With the great support from Hong Kong and Singapore government, e-government system has achieved temporary success by offering some everyday services through virtual Internet. During last year’s Severe Acute Respiratory Syndrome (SARS) outbreak, e-governments in Hong...

In order to achieve success, e-government projects have to face numerous challenges. Some of these challenges are related to tensions between government operations and political decisions pushed by external actors. Government information technology initiatives can be the scenario of these tensions. In this paper, we use three theoretical propositions derived from Luhmann’s framework to start de...

Electronic government (e-government) initiatives are in their early stages in many developing countries and faced with various issues pertaining to their implementation, adoption and diffusion. Like many other developing countries, the e-government initiative in the state of Qatar has faced a number of challenges since its inception in 2000. Using a survey based study this paper describes citiz...

It is undeniable that the introduction of e-government has had a significant impact on developing countries, like Malaysia. This paper seeks to explore empirically the implementation of Malaysian e-government since the initiation of the policy in 1996. Therefore, identifying the characteristic challenges that the Malaysian government faces, which impede the progress of e-government is the overa...

M-government is one of the new and important developments in e-government. The promise of mgovernment to provide greater access to government information is progressing in many developed and developing countries. Current m-government does not exploit the full potential of available technology. M-government presents some challenges such as technical challenges, usability challenges, handset-limi...

The upcoming initiatives using ICT in the government process should strengthen the benefit of e-government in most countries. Since e-government among other e-related terms is a widely (interpreted) term, it is sometimes challenging to understand the objective and goals of an initiative. Therefore, in this chapter, the authors introduce and explain most e-government related terms. Even more, th...

Electronic government (e-government) initiatives are in their early stages in many developing countries and faced with various issues pertaining to their implementation of e-government services. Like many other developing countries, the e-government initiative in the state of Qatar has faced a number of challenges since its inception in 2000. This study utilises the Unified Theory of Acceptance...

Over the last few years, Tanzania has witnessed an increased usage and awareness of e-Government services. This is welcome news to all stakeholders in ensuring that services offered by the government and communications between the government and citizens are efficient and effective. Despite the good news, the reality in most cases has been that the e-Government projects are implemented as techn...

As ICT provide a lot of possibilities, high expectancies exist towards the electronic public service provision. All governments are increasingly establishing their e-strategies. Nevertheless, both in research as among practitioners, some questions are formulated towards the current approaches. E-government policy has to deal with two main challenges: how to offer new and better services for the...