In Europe almost all countries have implemented some form of e-government, not to mention the UK and Norway which are now both well into their sixth year of e-government implementation. These six years have seen various strategic plans formulated, implemented and also intermittently postponed in the two countries. Although time may result in the amplification of e-government experience for Norw...

This case study documents the successful e-government implementation experience of the Central Provident Fund Board of Singapore. In tracing the process of e-government implementation in its entirety, this case study should prove to be especially useful to e-government practitioners and students in helping them understand: (1) The process of e-government implementation and the critical steps th...

The aim of this study was to explore participants' experiences and opinions about a free-choice system in relation to policy objectives articulated by the national government and local authorities. A case study was conducted. Thirty-five informants participated. Qualitative interviews were undertaken. Results are discussed on how to address different dimensions of choice, not only where, but al...

This study describes the state of e-government implementation in Jordan and reports certain organizational characteristics that are important to its adoption. The purpose of this research paper is to identify and study the impact of the organizational factors on e-government implementation and provide recommendations to decision makers that support its adoption. Extensive literatures on e-gover...

Majority of the studies reported in e-government literature identify the challenges involved in any e-government implementation from technical or project implementation perspective. In contrast, in this study, we take the citizen centric perspective to identify the factors and issues that influence the success of e-government implementation at local level. In this paper, we report the findings ...

Electronic (e) government is now deployed by many governments around the world in order to achieve the promise brought by the advancement of Information and Communication Technologies (ICT). The implementation of many e-government projects, however, seems to have failed to achieve its full potential due to the complex nature of e-government. It is now realized that ICT diffusion is much more th...

The high failure of e-Government is a motivation to do the research about Success Factors of e-Government implementation. Studying CSFs is an important issue that helps to implement e-Government successfully and to avoid failure. There have been various Success Factors of eGovernment implementation obtained from CSFs Studies by other researcher but gives no overall big picture. In this paper, a...

As e-government plays an increasingly dominant role in modern public administrative management, its pervasive influence on organizations and individuals is apparent. It is, therefore, timely and relevant to examine e-governance—the fundamental mission of e-government. By adopting a stakeholder perspective, this study approaches the topic of e-governance in e-government from the three critical a...

Discerning the prevalence of e-government systems implementation internationally and an insufficiency in research on this contemporary phenomenon, this research adopted a case study methodology in analyzing the implementation of the E-File System in a Singaporean government agency. The analysis was conducted by leveraging the resource-based view and the enactment concept as the theoretical guid...

Despite significant efforts to initiate electronic government projects, developing countries are still struggling to reap the benefits of using e-government services. An effective implementation of e-government infrastructure is necessary to increase the efficiency and transparency of the government services. There are several studies that observed causes like lack of infrastructure support, la...