This article describes part of a follow-up study to Smith's (1992) original work on emotional labour, at a time when questions of the role, scope and crisis in nursing are a matter of local and national debate (Bradshaw 1999, Gillan 1999, Fabricius 1999, Feldman et al. 1999). The article addresses recent changes in nursing and nurse education (UKCC 1986, UKCC 1999a, DoH 1999, UKCC 1999b) as a m...

This study was designed to assess the psychometric properties of a brief version Frankfurt Emotion Work Scale (FEWS) adapted Spanish in sample teachers, taking into consideration gender differences. Method: The consisted 9020 teachers public education Valencian Community (Mage = 45.33 years, SD 9.15; 72.5% female). Results: are adequate. It consists 12 items grouped six factors that explain 79....

This paper develops a model of intellectual labor augmentation to explain both the marriage wage premium and educational assortative mating. We suggest that husbands and wives are complementary factors of production where a spouse’s education and skills augment their partner’s productivity and earnings potential. We test this proposition using data from the 2000 U.S. Census of Population and th...

Though traditionally the intelligence quotient (IQ) had been used as a predictor of academic success, recent studies have highlighted that students with higher emotional quotient (EQ) are more successful both academically and professionally. Given that the contemporary work systems involve huge emotional labour and customer intimacy, employers have now started preferring students with high emot...