INTRODUCTION Well-organised practices deliver higher-quality care. Yet there has been very little effort so far to help primary care organisations achieve higher levels of team performance and to help them identify and prioritise areas where quality improvement efforts should be concentrated. No attempt at all has been made to achieve a method which would be capable of providing comparisons--an...

OBJECTIVES Poorly controlled type 2 diabetes mellitus (T2DM) is a major international health problem. Our aim was to assess the effectiveness of healthcare interventions, specifically targeting patients with poorly controlled T2DM, which seek to improve glycaemic control and cardiovascular risk in primary care settings. DESIGN Systematic review. SETTING Primary care and community settings. ...

Background: Due to new legislation in 2011 and 2013, the Swedish public healthcare system has undergone change as regards incident reporting and supervision. Focus has turned to learning from adverse events and sharing this learning with actors within the system. The aim of this study was to explore with what underlying safety ontology adverse events in the incident reporting system are investi...

This paper discusses some human, social and organisational considerations which affect software processes and the introduction of software process technology. We discuss how to analyse software processes as human rather than technical processes, how process improvement through the introduction of process technology may be limited because of non-technical factors and how processes are influenced...

Many European governments are endeavouring to use IT to improve the efficiency of their public sectors. Healthcare is at the forefront of this 'revolution', with increasing investment in large-scale information systems (IS) projects. However, the widespread implementation of IS in the UK National Health Service (NHS) has proved very unsuccessful. In order to improve this established history of ...

Purpose This paper gives the background to ISO 18404:2015 standard and explains its rationale. It aims correct misconceptions erroneous statements about appearing in by Antony et al. (2021) demonstrate usefulness of a wide range application sectors. Design/methodology/approach A review recently reported is presented clarifications are provided. qualitative interview approach was utilised obtain...

this commentary reviews a recent piece by burton and rycroft-malone on the use of resource based view (rbv) in healthcare organizations. it first outlines the core content of their piece. it then discusses their attempts to extend rbv to the analysis of large scale quality improvement efforts in healthcare. some critique is elaborated. the broader question of why rbv seems to be migrating into ...

Home healthcare is part of the most critical research and development healthcare areas. The objective is to decentralize healthcare, leading to a shift from in-hospital care to more advanced home healthcare, while improving efficiency, individualisation, equity and quality of healthcare delivery and limiting financial resources. In this paper, we adopt a process approach to tackle the home heal...