background and objectives: quality services delivery in the health settings is contingent on hospital administrative staff organizational commitment. inspired by previous research indicating the prominent role of psychological empowerment in organizational commitment, this study aimed to explore the relationship between the two variables in hospital administrative staff. methods: a random sampl...

background: the pabon lasso model was  applied to assess the performance of six state-run hospitals in the province of kohgilooyeh & boyer-ahmad, to produce information that used by policy makers in their attempt to make the health care sys­tem more productive. methods: this cross-sectional study involved all the six public hospitals in the province, with 607 registered beds. data collec­tion a...

background and objectives: operating room (or) scheduling is key to optimal operating room productivity. the significant uncertainty associated with surgery duration renders scheduling of surgical operation a challenging task. this paper proposes a novel computational stochastic model to optimize scheduling of surgeries with uncertain durations. the model considers various surgical operation co...

Background and Objectives: Effective communication between managers and staff is a prerequisite to organization success. Cultural competence is key to effective communication. The aim of this study was to survey cultural competence in managers of selected hospitals.   Methods: Twenty teaching hospital managers and four private hospital managers of senior level participated in the study. Data ...

Background and Objectives: The reliability of hospital assessment results depends on the appropriateness of the indicators used. In this study, we systematically review the literature to identify the major indicators of hospital performance evaluation, as employed in performance assessment literature. Methods: Literature databases including PUBMED, Scopus, Science Direct, Google scholar, DOJA, ...

background and objectives: balanced scorecard is an increasingly popular tool for performance evaluation. healthcare organizations have broadly adopted this method for implementing their strategic plans. there is, however, increasing concerns on barriers to balanced scorecard implementation. built on the fundamental impacts of organizational culture on hospital performance, this study explored ...

Statistics and information are considered the most important source of power in organizations and the source for all managerial activities. If correct and comprehensive information are readily at hand, incorrect decisions will be reduced to a minimum. The purpose of this study is to review the effects of hospital information system in regards to effectiveness of decisions made by managers. The ...

background: the preventive measures against h1n1 influenza are vitally important. the aim of the present study was to assess the knowledge, attitude and performance of academic hospital staff about h1n1 influenza. methods: this study was carried out on ali-ebne-abiltaleb hospital staff in rafsanjan, iran. the data gathering tool was a researcher made questionnaire comprised of 38 questions on d...

Background and Objectives: Patient readmission is an important criterion in performance evaluation of healthcare settings. Identifying the causes of the readmissions would help the policymakers in designing strategies for efficient management of health facilities. This stud aimed to explore factors contributing to readmission by sampling from an Iranian hospital. Methods: Clinical records of ...

background: measurement of patients’ satisfaction as a reliable indicator of quality of hospital service shows the ability of care providers to meet patients' expectations. this study was conducted to assess patients’ satisfaction in hospital services. methods:  this cross-sectional study was carried out at the zanjan university of medical sciences in 2013 -2014. a total of 486 were select...