As China’s accession into the World Trade Organization and opening its financial market, competition in the banking industry is getting throat-cutting in China. Using Internet banking to acquire market shares is critical for banks’ survival and therefore understanding drivers for Internet banking adoption is critical for banks’ success. Applying Davis’s technology acceptance model and incorpora...

A growing phenomenon in the Internet is the rising exploitation of sophisticated security means (e.g. cryptography, digital signatures etc.) toward the development of novel commerce services for providing electronic transactions, collaborating with business partners or serving customers, regardless of geographical and time limitations. This paper discusses, presents and elaborates on the variou...

This is a research in progress paper discussing Internet banking issues both from the bank’s point of view and from the customers’ points of view. Based on literature it includes several factors that impact Internet banking. It includes several hypothesis derived from literature to be tested empirically. The research will be guided by the conceptual model presented as figure 2 in this paper hig...

The project reviewed twenty-seven available user interface evaluation methods and selected a shortlist of methods, which are appropriate for evaluating mature, post-implementation Internet Banking Web sites. The selected methods were applied to two Internet banking Web sites. Based on the experience and the results of these evaluation exercises, the methods were evaluated for their usefulness. ...

Electronic banking as the main elements of modern economy, it is a blessing of it world in which all financial activities, banking and credit of the traditional substrate is transferred to an electronic substrate. Internet communication channels are using one of the main requirements for banks to develop electronic banking services. The main purpose of this study identified various factors that...

The quality of software is enhanced by using the design patterns. The design patterns are the reusable component used in the development of the software, which delivers improved quality software to the end users. The researchers have developed design patterns for user interface, e-commerce applications, mobile applications, text classification and so on. There are no design patterns for interne...

Advent and adoption of internet by the industries has removed the constraint of time, distance and communication making globe truly a small village. Financial sector being no exception, numerous factors such as competitive cost, customer service, increase in education and income level of customers etc. influence banks to evaluate their technology and assess their electronic commerce and interne...

Internet banking has become the new self-service delivery channel that allows banks to provide information and offer services to their customers with more convenience via the web services technology. An understanding of corporate customer acceptance of Internet banking can assist banks to assess the real business value of Internet banking implementation. This study examines four benefits and th...

This research examines the interrelationships of trust, brand awareness/associations, perceived quality and brand loyalty in building Internet banking brand equity. The model was based on data from customers using online banking (customers of an international bank) using the PLS technique. The results suggest that perceived quality and brand loyalty are more important to explain the Internet ba...

This paper examines the use of Internet banking systems and several critical factors related to Internet banking services. The analysis suggests that the constructs tested considerably explain the variation in customer interactions. Perceived usefulness and perceived ease of use are important in facilitating customer interactions. Perceived security, responsiveness and convenience also represen...