Purpose – The purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge-intensive enterprises. Design/methodology/approach – The study has taken an interpretative approach, using two knowledge-intensive South ISFAHAN (Iran) companies as case studies, both of which are characterized by the need to process and use knowledge on a dail...

In present study, effects of knowledge management on the customer relationship management is studied. Study technique is descriptive and survey. To test the study hypotheses firstly a questionnaire with 30 items was designed and applied to 80 managers survivor and directors of various parts of Hormozgan oil company. Then achieved information's were categorized in excel and their statistical pro...

This paper presents a research in progress on the use of knowledge engineering and knowledge management techniques for the development of a strategic approach for the transfer of professional know-how. This transfer is based on the design of devices for sharing and learning clearly identified knowledge in the oil industry domains. This work is based on a pilot study which was carried out in the...

This paper reviews the document concept and compares analogue and digital documents. It introduces knowledge models as a superset of documents and explains the benefits of using knowledge models in Personal Knowledge Management (PKM).

The paper provides a survey of semantic methods for solution of fundamental tasks in mathematical knowledge management. Ontological models and formalisms are discussed. We propose an ontology of mathematical knowledge, covering a wide range of fields of mathematics. We demonstrate applications of this representation in mathematical formula search, and learning.

This study aims to evaluation of knowledge management processes including knowledge generation & acquisition, saving & organizing, dissemination & sharing and application in the public sector especially in police through a case study based investigation and identifies factors affecting for improvement them. The evaluation was examined through 423 questionnaires provided by in different police u...

Knowledge is recognized as one of the most important and valuable management assets because knowledge enables organizations to utilize and develop resources, enhance their competitiveness and develop sustainable competitive advantage. A number of knowledge management approaches have been developed with the purpose of managing organizational knowledge. However, these approaches only focus on man...

The purpose of this research is to address the absorptive capacity of individual knowledge workers in terms of their personal knowledge work practices. The purpose will be achieved by examining individual knowledge worker practices as they relate to the various dimensions of absorptive capacity, the SECI model of knowledge creation, and the communication channels used in their personal knowledg...

This study was conducted as a dissertation for the degree of Doctor of Business Administration. The purpose of the study was to expand the base of knowledge in the area of knowledge management, and empirically test the relationship between social interaction within an organization and knowledge management system success. Two aspects of social interaction were measured: interdepartmental connect...

Knowledge management systems (KMS) are increasingly becoming popular and important in managing organizational knowledge. This motivates a closer inspection of the degree of usability of various types of KMS. This paper is an analysis of KMS from a philosophical angle: with the help of veritistic social epistemology we analyze which KMS are likely to be used more in comparison to others. Veritis...