This exploratory study identifies that more can be understood about how accountability operates within an increasingly complex non-profit environment by applying stakeholder theory to managers and their decision-making in theatre organisations (NPTOs). On the surface, this may appear ground already covered. Previous research has explored challenges of achieving holistic face dominant stakeholde...

Addressing the call for a deeper understanding of ambidexterity at the individual level, we propose that managers? networks are an important yet understudied factor in the ability to balance the trade-off between exploring for new business and exploiting existing business. Analyses of 1449 ties in the networks of 79 senior partners in a management consulting firm revealed significant difference...

Leadership style is phenomenon which affects the productivity and quality nursing care. There is a lack of research studies in this area in Sri Lanka. The aim of this study was to examine the nurses’ perception about their nurse managers’ leadership style. The study sample comprised 160 nurses using simple random sampling. The research instruments were Demographic Data Recording Form and the Pe...

Overconfidence is a well-established behavioral phenomenon that involves an overestimation of own capabilities. We introduce a model, in which managers and agents exert effort in a joint production, after the manager decides on the allocation of the tasks. A rational manager tends to delegate the critical task to the agent more often than given by the efficient task allocation. In contrast, an ...

It has long been recognized that flood protection provided by levees is a double-edged sword. On one hand, levee systems have provided flood protection. On the other hand, given enough time levees either will be overtopped or will fail—leading to severe flood impacts on an unsuspecting population. Unlike a natural flood, levee failure flooding is often rapid, forceful, extremely damaging, and o...

Many service systems use case managers, servers who are assigned multiple customers and have frequent, repeated interactions with each customer until the customer’s service is completed. Examples may be found in health care (emergency department physicians), contact centers (agents handling multiple on-line chats simultaneously) and social welfare agencies (social workers with multiple clients)...

An important issue in open agent systems such as the Internet is the discovery of service providers by potential consumers (requesters). This paper is concerned with services that involve the ongoing provision of up-to-date information to requesters. We explore three separate issues: subscription to an information provider for ongoing provision of information; monitoring for new information pro...

Economic actors have to make lots of decisions, and the paper is based on the premise that it takes time to be involved in any one of them. Attempts to economize on decision-making time imply that groups of peers may abdicate decision-making authority to a small set of managers even though this means that the information and preferences of the uninvolved players are neglected. We find that play...