Business Process Reengineering (BPR) is no longer referenced in academic literature with the regularity that it was in the heady days of the mid-nineties but it is still in use in Australian organisations. We are also changing processes radically as new software is implemented or new electronic markets are embraced and the lessons of reengineering can be applied to these process changes. This s...

Switching between electronic and traditional markets, consumers nowadays impact profoundly on market makers. To successful conduct business, firms have to carefully making channel decisions to meet the needs of customers. The purpose of this article is to offer normative models for analyzing consumer channel selection behaviors between traditional and electronic markets. Referred to transaction...

Research on the mechanisms for conducting business with suppliers has traditionally centred on the nature of arm’s length and embedded relational models. While such models provide a basis for understanding market and closely integrated approaches to supply chain management it has been recognised that a variety of hybrid models occur in practice. This paper identifies and examines a hybrid model...

Web-mediated consumer-to-consumer auctions are often regarded as risky due to the opportunistic behaviors in transaction. Online virtual community using feedback-based reputation service is an emerging trust building technology to reduce risk in online auction market. The purpose of this paper is to study the effect of feedback profiles on buyer’s purchase behavior. Based on previous researches...

Despite the wide use of reputational mechanisms such as eBay’s Feedback Forum to promote trust, empirical evidence has shown conflicting results on whether online feedback mechanisms really induce trust and lead to higher auction prices. This study examines the extent to which trust can be induced by proper feedback mechanisms in electronic markets, and how some risk factors play a role in trus...

The growing success of social media led to a strong presence of social information such as customer product reviews and product ratings in electronic markets. While this information helps consumers to better assess the quality of goods before purchase, its impact on consumer decision-making also incentivizes sellers to game the system by creating fake data in favor of specific goods in order to...

ISSN: 1019-6781 (Print) 1422-8890 (Online) Journal homepage: http://www.tandfonline.com/loi/rema20 Re-Engineering Travel Agencies With The World Wide Web C. Standing , T. Vasudavan & S. Borbely To cite this article: C. Standing , T. Vasudavan & S. Borbely (1998) Re-Engineering Travel Agencies With The World Wide Web, Electronic Markets, 8:4, 40-43 To link to this article: http://dx.doi.org/10.1...

We develop an analytical framework to investigate the competitive implications of secondary electronic marketplaces which promote concurrent selling of new and used information goods. In secondary markets where suppliers cannot directly use second-hand goods for practicing intertemporal price discrimination, the threat of cannibalization of new goods by used goods become significant. We examine...

This paper investigates the comparative role of several factors, including information technology (IT), predicting the level of cooperation between two independent organizations. Drawing upon multiple theoretical perspectives we develop five hypotheses about the impact on interorganizational cooperation of three sets of factors: (1) the characteristics of the environment within which the relati...

Infrastructure innovations have had far-reaching impacts on markets and marketing in the past. The latest such infrastructure revolution -the Internet -is presently underway. Marketers need to focus their attention on how Internet-based and other forms of electronic commerce will shape markets and marketing in the future. In this paper, an economic framework based on agency costs, transaction c...