Knowledge is more and more a key factor within companies [10]. Nearly 40 percent of all employees are so called ”’knowledge workers”’. Distribution and inquest of knowledge within companies are supported by skill management systems. Although not all aspects and potentials of this instrument are yet utilized skill management systems have spread widely within business organizations. This paper su...

Knowledge is more and more a key factor within companies [HP90]. Nearly 40 percent of all employees are so called “knowledge workers“. Distribution and inquest of knowledge within companies are supported by skill management systems. Although not all aspects and potentials of this instrument are yet utilized skill management systems have spread widely within business organizations. This paper su...

Against a background of government calls for a radical change in the way the medical workforce is planned and trained, the concept of skill mix seeks to match clinical presentation to an intervention based on an appropriate level of skill and training. Health economics is not the only framework within which these changes can be analysed. However unless the economic issues are thought through cl...

This paper deals with scheduling complex tasks with an inhomogeneous set of resources. The problem is to assign technicians to tasks with multi-level skill requirements. Here, the requirements are merely the presence of a set of technicians that possess the necessary capabilities. An additional complication is that a set of combined technicians stays together for the duration of a work day. Thi...

This paper deals with scheduling complex tasks with an inhomogeneous set of resources. The problem is to assign technicians to tasks with multi-level skill requirements. Here, the requirements are merely the presence of a set of technicians that possess the necessary capabilities. An additional complication is that a set of combined technicians stays together for the duration of a work day. Thi...

Even reaching the so-called 'ordinary' poor would entail challenges of electrical power, telecommunications connectivity, human resources infrastructure, and the like. Reaching the 'poorest' would be even more difficult due to wider gaps in those parameters just mentioned (DotForce, 2001). But, in addition, there would be the parameter of limitations in the human skill competencies of this targ...

Doing long sums in the absence of complementary actions or artefacts is a multi-step procedure that quickly taxes working memory; congesting the phonological loop further handicaps performance. In the experiment reported here, participants completed long sums either with hands down—the low interactivity condition—or by moving numbered tokens—the high interactivity condition—while they repeated ...

In maintenance services skills management is directly linked to the performance of the service. A good human resource management will have an effect on the performance of the plant. Each task which has to be performed is characterized by the level of competence required. For each skill, human resources have different levels. The issue of making a decision about assignment and scheduling leads t...