The rationale behind service oriented computing is to lift inter-organisational integration on a higher level of effectiveness and efficiency. E-services promise to offer means for floating modularisation of arbitrary organisational assets into components that can be dynamically offered, discovered, negotiated, accessed and composed in an open environment. From a technical point of view electro...

Traditional decision support systems are based on the paradigm of a single decision maker working at a stand-alone computer or terminal who has a specific decision to make with a specific goal in mind. Organisational decision support systems aim to support decision makers at all levels of an organisation (from executive, middle management managers to operators), who have a variety of decisions ...

ERP-systems are software packages that enable the integration of transactions oriented data and business processes throughout an organisation. ERP-implementation projects can be viewed as processes of organisational change: many problems related to ERPimplementation are related to a misfit of the system with the characteristics of the organisation. This article uses the evidence of a case study...

BACKGROUND The UK Society for Academic Primary Care (SAPC) is re-examining the sustainability of careers in academic primary care (APC). The motivation for this is a number of significant changes within the context of APC since the last such investigation (SAPC, 2003). It is now timely to review the current situation. METHODS As a first phase, semi-structured interviews were undertaken with 1...

Forschungsplattform Alexandria https://www.alexandria.unisg.ch | 22.12.2015 Due to the Bologna Declaration and the according procedures of performance management and output funding universities are undergoing organisational changes both within and across the universities. The need for an appropriate organisational structure and for efficient and effective processes makes the support through a c...

In the context of the Balanced Scorecard development in the Upper Austrian Gesundheitsund Spitals AG (gespag) the methodology of strategy maps was applied in order to build a base for the definition of relevant areas of strategic measures. When applying the methodology it turned out that it is very supportive also from the knowledge management perspective (especially 2 Generation KM), e.g. for ...

The evidence suggests that information systems in most organisations are poorly integrated. We might therefore expect that inter-organisational e-commerce applications will only aggravate this situation. Here, we report on an Australian e-commerce project designed to improve pharmaceutical supply chain efficiency within the healthcare sector. One interesting outcome was that the standards that ...

Over the last few decades, TQM has gained substantial institutional value and has become the accepted way of performing and managing activities in organisations. Underpinning the principles of TQM philosophy, various quality awards / business excellence models have been established. A large number of studies exist which confirm the positive correlation of TQM with organisational excellence. The...

Good design holds the key to the success of the majority of software projects. Without careful consideration of all the factors that are involved in a software project, the successful integration of a system into the environment for which it is intended may fail. Communication has become a vital two-way link between software engineers and information systems in the design process. Software engi...