Practitioners are typically aware that organisational complexity is important to IT project performance however they are unsure of exactly what it comprises and how they should take it into account in their decision-making. This paper contributes to addressing the ‘what’ question by taking a multi-level conflict approach to understanding the relationship between individuals, groups and IT proje...

The 'watch dog' role of the media, the impact of migration processes, health care access for children in developing countries, mitigation of the effects of Global Warming are typical examples of governance issues – issues to be tackled at the base; issues to be solved by creating and implementing effective policy. prepares students to pave the road for innovative policy developments in Europe a...