In this article, we report findings from the first qualitatively driven study of patient-clinician communication in Hong Kong Accident and Emergency Departments (AEDs). In light of the Hong Kong Hospital Authority's policy emphasis on patient-centered care and communication in the public hospitals it oversees, we analyze clinicians' perceptions of the role and relevance of patient-centered comm...

In Crossing the Quality Chasm: A New Health System for the 21st Century, the Institute of Medicine proposes 6 specific aims to improve the quality of care in the United States.1 These specific aims are to provide care that is safe, effective, timely, efficient, equitable, and patient centered. Of these goals, patient-centered care has received the least attention from both the scientific commun...

This paper consists of investigations into a strategic planning framework for information systems in support of patient-centered care (PCC) processes. The planning perspective that underpins the research includes learning theories, organizational learning and knowledge management in general. A brief review of current PCC goals and perspectives is used as a starting point for an investigation of...

Since the appearance of the WHO compliance–adherence report 1,2 we have had confirmed what many patients and health professionals have known for a long time, that many patients simply do not follow health professionals' advice – they vary that advice to suit their needs. Also, health professionals often do not follow evidence-based guidelines when providing treatment and care to patients. We ha...

The focus of this paper consists of investigations into a strategic planning framework for information systems in support of patient-centered care (PCC) processes. The planning perspective that underpins the research includes learning theories, organizational learning and knowledge management in general. A brief review of current PCC goals and perspectives is used as a starting point for an inv...

a s hospitals and health systems continue to introduce information technology and other tools of a modern and progressive high-tech healthcare environment, great opportunities still remain for a high-touch, personalized, and patient-focused experience. Indeed, patient-centered hospitals have developed innovative ways to use technology to support and enhance personalized patient care (frampton e...

patient-centered communication barriers: experiences of patients with cancer, their family members and nurses rassouli m ,zamanzadeh v ,abbaszadeh a ,nikanafar ar ,alavi-majd h , mirza ahmadi f ,ghahramanian a * received: 28 aug, 2013 accepted: 2 nov, 2013 abstract background & aims: it is suggested that nurses unable to communicate with patients based on the needs and preferences and to indivi...