I write after reading with great interest the recent review by Anufriyeva and colleagues[1] regarding validity reliability of self-reported satisfaction measures. This is a wellwritten comprehensive review, authors should be commended on their efforts to synthesise this body literature. would like raise point contention authors’ confusing conceptualisation ‘patient satisfaction’. That – satisfa...

Background Hospitalized patients are frequently unprepared to care for themselves after discharge often leading to unplanned hospital readmission. One strategy to reduce readmission rates is improving the quality of patient education and preparation before hospital discharge. The ReEngineered Discharge (RED) is a standardized hospital-based program designed to provide patients and caregivers th...

Healthcare industry continues to evolve under conditions of intense competition in approaching health prevention, protection, and promotion. Therefore, healthcare providers are challenged to always ensure better patient experience, winning patients' satisfaction, and loyalty and remain competitive on today's healthcare market. Healthcare markets bring together professionals and their patients i...