having a comprehensive evaluation model with reliable data is useful to improve performance of supply chain. in this paper, according to the nature of supply chain, a model is presented that able to evaluate the performance of the supply chain by a network data envelopment analysis model and by using the financial, intellectual capital (knowledge base), collaboration and responsiveness factors ...

Introduction: hospitals performance indicators will help monitoring, evaluation and decision making and therefore must be selected and ranked accurately. The aim of present study is identifying and selecting key hospitals performance indicators. Materials and methods: This is a descriptive and mixed (quantitative-qualitative) study. literature review and expert panel has been done to identif...

Performance measurement and analysis is crucial for steering the organization to realizing its strategic and operational goals. Relevant performance indicators and their relationships to goals and activities need to be determined and analyzed. Current organization modeling approaches do not reflect this in an adequate way. This paper attempts to fill the gap by presenting a framework for modeli...

the aim of this paper is to construct a strategy map for a manufacturing company. to do so,based on the four aspects of the balanced scordcard, key performance indicators(kpi) were selected by a committee of experts. then, the decision making trial and evaluation laboratory (dematel) method was used to determind the type and intensity of relationships between key performance indicators and focu...

original article   introduction: establishment of hse management system (hse-ms) in industries is served as important managerial factor which achieves the requirements of health, safety, environment and sustainable development. today, hse_ms is known as a vital system in occupational fields due to corresponding considerations for economy, sustainable development, society and ecology. the import...

iranian industries are increasingly concerned with sustainable development by controlling their impacts on environment. iranian automotive industries have began conducting environmental management within a structured management system based on iso 14001 international standard since 1997. iran khodro co. (ikco), the largest iranian automotive manufacturer, implemented ems entire the company in 2...

banks are one of the financial firms that different decisions are always minor system. an example of automation systems for human resources, finance, internal controls and so named. that is why banks are looking for a comprehensive system to integrate its activities are concentrated. so the enterprise resource planning system (erp) is one of the important applications of information technology ...