normal 0 false false false en-us x-none ar-sa microsoftinternetexplorer4 introduction: there is not enough time for any organization to experience everything by itself but it is possible to compare its processes with other organizations in order to fulfill its functions effectively. the main aim of this research was to assess and compare discharge processes in ali-ebne abitaleb and quaem hospit...

introduction: global patient safety is the concern of all areas of the health care. in addition to the human suffering in those inflicted unsafe care and services, it has a heavy economic cost. due to the sensitive patient safety in the operation rooms, the present study aimed to assess patient safety in the operating rooms. methods: this was a descriptive cross-sectional study that was conduct...

normal 0 false false false en-us x-none ar-sa microsoftinternetexplorer4 introduction: health care organizations have begun applying six sigma methods into their operations. on the other hand, the difficulty of using indicators to compare health care providers in a meaningful way has led to an increased focus on using information about “adverse events”- that is , events that should not happen i...

introduction: management is a specialized science and most of the health managers are not familiar with scientific management methods and direct their organization on the basis of their own experiences and assumptions, it is necessary to devise comprehensive educational programs according to the results of needs assessment in order to promote the quality of health care services. materials and m...

background: to evaluate the satisfaction of mothers with the quality of care provided by maternity institutions in east kazakhstan on the basis of the “quality of hospital care for mothers and newborn babies, assessment tool” (who, 2009). methods: this cross-sectional study took place in 2013 and covered five maternity hospitals in east kazakhstan (one referral, two urban and two rural). to obt...

reducing wastes in the healthcare processes is crucial for developing a high performance health system. adopted from the toyota production system (tps), the lean concept has emerged in recent years as a way of introducing innovative ideas to improve industrial processes. in the context of health care, lean is considered as a continuous improvement model, which provides healthcare organization t...

introduction: hospital managers, as one of the most important health care workers, are the subject of continuous education. in some countries around the world, health management education is an important part of health reforms. the aim of present research is to perform evidence-based studies based on assessing hospital managers’ needs. therefore, it should be considered that educational need as...

conclusions nursing process indicators can be used to audit nursing care. such audits can be used as quality assurance tools. results the compliance rate of nursing process indicators was 79.71 ± 0.87. mean compliance scores did not significantly differ by education level and gender. however, overall compliance scores were correlated with nurses’ age (r = 0.26, p = 0.001) and work experience (r...

background and objectives intimate partner abuse during pregnancy is a major problem associated with a variety of negative health outcomes. however, this relationship has not been adequately explored, especially in the developing countries. the present study seeks to determine the relationship between of intimate partner abuse and reproductive health outcome among pregnant women attending gachs...