In this paper, agent based process management model is proposed, which is for the process management of knowledge worker and service workers in order to establish the basis for the new knowledge management system. In this paper, we applied several methods from 6 sigma and PSP for process definition, process execution, and process measurement. This study attempts to improve the process execution...

This chapter presents a process modeling approach for holistic process management. The main idea is that domain specific process models are required both to capture the contents of a process based application and to present a process model in a user friendly way. We presents how perspective oriented process modeling supports domain specific process model. Besides we describe how this approach c...

Almost no construction project performs totally as planned as dynamic changes are frequently needed. These changes can be ascribed to the high uncertainty, which is evaluated as potential causes of risks and risks is in turn are evaluated as potential causes of plan changes. Several concepts from the Business Process Modeling domain are adopted to build an explicit processoriented knowledge doc...

In this paper we propose new methods for ordering the Web pages returned from search engines. Given a few search keywords, nowadays most search engines could retrieve more than a few thousand Web pages. The problem is how to order the retrieved Web pages and then to present the most relevant Web pages first. We propose new factors to allow relevant Web pages to be ranked higher. The factors inc...