Insurance companies are among the service organizations, which maintain close relationships with their clients by providing insurance services. Clients are the most important resource for service companies. And profitability of insurance companies undoubtedly hinges on clear analysis of client satisfaction and improved productivity of service providers. An important factor of client satisfactio...

The use of colonoscopy in colorectal cancer (CRC) screening has increased substantially in recent years. Media messages and changes in insurance reimbursement, as well as new screening guidelines from the American Cancer Society and the US Preventive Services Task Force, have contributed to this increase. Primary care providers (PCPs) are frequently responsible for making the recommendation and...

Robert K. Jarve, MD, and David W. Dool, BSc Patient satisfaction and high-quality care depend on effective coordination of care not just within a primary care physician’s office but also between primary and specialty care physicians. This requires that an efficient, timely referral process be in place, as well as a closed-loop tracking system for referral completion, correspondence and patient ...

The Adelaide and Meath Hospital in Tallaght is the national referral centre for all pelvic and acetabular trauma in Ireland. Referrals were made by contacting the trauma registrar on call and forwarding a letter with a copy of the patient’s films (routinely by taxi) for review. Once the films were reviewed, a decision was made as to whether surgical intervention was necessary and if so, the p...

Abstract The objective was to analyze the functioning of referral and counter-referral system for integral care in Healthcare Network. Qualitative study performed through interviews with 66 participants - managers, workers users a town state Bahia, Brazil, upon approval by Ethics Committee, opinion number nº 334.737. material analyzed using Content Analysis proposed Bardin, finished 2014. Vario...

BACKGROUND A geographic information system (GIS)-based transport network within an emergency referral system can be the key to reducing health system delays and increasing the chances of survival, especially during an emergency. We employed a GIS to design an emergency transport system for the rapid transfer of pregnant or early post-partum women, newborns, and children under 5 years of age wit...